Customer Service Management

Francisco Vargas

*** *. ****** ***** ( Mesa, AZ 85201 480-***-**** (

*********@*******.***

OBJECTIVE: Seeking a challenging and rewarding opportunity in the fields

of where I can utilize my skills, worth ethic and management abilities.

SKILLS

. Fluent in Spanish

. Familiar with KIP6000 Printer

. Proficient in Microsoft Office, Auto Cad 2004

WORK EXPERIENCE

Paramount Window Corporation, Phoenix, AZ

General Warehouse Associate, January 2010 - Present

. Responsible for inventory control

. Operate forklift on a daily basis

. Select and stage inventory for loading

. Provide support in the area of shipping and receiving

. Handle various types of fragile materials, i.e., vinyl, aluminum

and glass

Pace Concrete, Inc., Mesa, AZ

Superintendent, June 2007 - June 2008

. Supervised various job

. Managed crew of 7 concrete finishers, form setters

. Processed daily time for employees

. Managed 10 sub-divisions

. Provided superior customer service

Assistant Estimator, May 2006 - June 2007

. Assisted in bidding process from start to finish

. Responsible for "take-offs" in final biddings

. Communicated effectively with higher management

Drafter, May 2006 - June 2007

. Drafted blue prints for numerous sub-divisions

. Redlined Asbuilt drawings

. Used Auto-Cad 2004 on a daily basis

Concrete Foreman, May 2005 - May 2006

. Managed crew of 7 concrete finishers

. Supervised concrete pours

. Responded to all customer requests

Concrete Finisher, May 2004 - May 2005

. Applied finish to large concrete jobs

. Responsible for setting concrete forms

Trocon Concrete, Gilbert, AZ

Concrete Finisher, March 2003 - May 2004

. Operated finishing equipment

. Applied finish to concrete

BBP Construction, Peoria, AZ

Concrete Finisher, August 2002 - February 2003

. Responsible for finishing concrete

. Assisted in setting concrete forms

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