Customer Service Supervisor
Resume:
Clarence R. Eugene
Lauderhill, Fl. 33351
**********@*****.***
OBJECTIVE:
To secure a challenging position that would increase responsibility, personal growth, and professional achievement, as
well as the success of your establishment.
EDUCATION:
South Broward High School
1901 N. Federal Highway Hollywood, Fl. 33020
Graduated: June 1998
Skills
- Good understanding of business acumen - Good customer service skills
- Strong listening and comprehension skills - Ability to stay composed and objective
- Ability to learn quickly - Ability to ask for and close a sale
- Independent thinker - Computer experience/knowledge
- Ability to understand a variety of product services
EXPERIENCE:
November 2007 – Present Employment Resources, Inc
Supervisor Pamela Rowe/Jeff
Phone 954-***-****
Current Position TNT Fireworks Dania Bch.
Duties Warehouse worker. Unloading shipment of fireworks delivered to
warehouse. Assist with the daily inventory count. Loading orders
received to be ship out or sold to public. Maintain the upkeep of the
warehouse.
February 2007 – May 2007 Ramada Plaza Resort
Supervisor Robin Cantelli, Dewayne, or Betty
Phone 954-***-****
Last Position Verifier
Duties Verify sales made by sales team. Also work as customer service rep
answering any question customers have towards their vacation pkg.
June 2006 – Present Tropix Lounge Club
Owner/Supervisor Andrew Reed/Karen
Phone 954-***-****
Last Position Bar back/Bartender
Duties Responsible for the overall stocking of 3 bars w/ alcohol, liquor, and
food. Assist behind bar when needed. Watching floor to make sure
everyone is complying w/ the rules and regulation of club rules.
June 2006 – September 2006 T.A.G (The Answer Group)
Supervisor Lisbeth Infante
Phone 800-***-****
Last Position C.E.A for Comcast Internet Account
Duties Troubleshooting & assisting customers w/ their Comcast HSI
modems over the phones
March 2003 – November 2005 Interactive Response Technologies, Inc (I.R.T)
Supervisor Michael Rochford, Robert Sloma
Phone 954-***-****
Last Position D.A.R.T. / Help Desk
Duties Data Analyst Report Team. Was the first line of communication
between the supervisors and clients for the company? Assist in
forecasting of call flow for the day. Monitor the efficiency on all
accounts. Maintain schedule forecasting for 2 of 15 accounts.
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