Customer Service Data Entry
Resume:
Luz Morales
Waterbury Connecticut
Objective
To secure a challenging and rewarding position within a company where my
skills and experience will be a strong asset, and there is an opportunity
for advancement.
Qualifications
(Bi-Lingual (English/Spanish) (Strong Work Ethic (
Proficient with PC & Internet Access (Certified Medical Interpreter
(Detailed Oriented ( Medical Billing/Coding & Data
Entry
(Medical Terminology (Excellent organizational skills (
Ability to multi-task
(CPR Certified (Customer Service
(Confidentiality, Electronic med. Rec.
(Certified Phlebotomist (Certified EKG Tech
(Certified Medical Secretary
ECHN Outpatient Laboratory
May2010-current
Phlebotomy intern in and out patient setting. Responsibilities includes:
All venipuncture on children and adults. Specimen processing, specimen
labeling, patient data entry, insurance verification, 900 plus sticks
Baystate Employee Health Services
Nov. 2006 - May 2008
Medical Secretary & Clerk Receptionist
Responsibilities includes: answering multi-lines phones; data entry;
working with IDX and People Soft program; filing; faxing; some clerical,
ordering supplies for office, booking appointments, following up with blood
body exposures, calling back no show patients, data entry, transfers,
sorting, and making new charts for patients.
Baystate Pediatrics at 3300 Main St.
March 2007 - Oct. 2007
Practice Associate II
Responsibilities includes: typing, scheduling appointments, data entry,
insurance, collecting co-payments at time of visit, balance out cash drawer
at the end of the night, referrals, filing, faxing, charting, answering
phones, and billing.
HAP, Inc., Springfield, Massachusetts
Aug. 2006
Office Assistant Intern
Responsibilities included: assisting clients; helping with Section 8
intakes and the RAFT program; answering multi-lined phone and directing
callers; making copies; filing incoming documents; and data entry.
Main Street Rehab, Springfield, Massachusetts
Nov. 2005 - Aug. 2006
Doctor's Assistant Intern
Responsibilities included: scheduling patient appointments; entering
detailed data into the computer; daily telephone communication with
patients, attorneys, chiropractor, and insurance companies; coordinating
pre-approval through various insurance companies; preparing patients for
the doctor; and filing patient records.
Fleet Bank, Springfield, Massachusetts
July 2003 - Jan. 2004
Teller
Responsibilities included: processing cash transactions in a quick but
accurate manner; processing night deposits for business owners; process
daily ATM deposits and refilling the ATMs with cash; processing and issuing
US Savings Bonds and large amounts of cashier checks; assisting in opening
the safes in the morning and ensuring that each safe cubby contained
$70,000 every night.
EDUCATION
2010 Asnuntuck Community College, Enfield, Connecticut
Certificate: Certified Phlebotomy Technician & EKG Tech
2006 Massachusetts Career Development Institute, Inc., Springfield,
Massachusetts
Certificate: Medical Office Professional
2006 Pioneer Valley AHEC Medical Interpreter Training, Springfield,
Massachusetts
Certificate of Completion for Medical Interpreter
2005 Sanford Brown Institute, Springfield, Massachusetts
Certificate of Completion for Medical Assistant Program
2004 Springfield Technical Community College, Springfield, Massachusetts
Concentration: Business and Nursing
Credits: 36
2003 High School of Commerce, Springfield, Massachusetts
Certificate: High School Diploma
Volunteer Services
1998/Present Springfield Red Cross
Casual Food Server/Casual Outreach Leader
References
Available Upon Request
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