Customer Service Administrative Assistant
Resume:
Carrie Fitzgerald
Livermore, CO ****6
********@*******.***
Profile Ability to grasp new ideas and integrate them into desired results. Able to
coordinate several tasks simultaneously. Dynamic, motivated problem
solver. Experienced in successful management of diverse groups of people.
Results driven professional with extensive office administration
experience.
Microsoft Office Internet Human Resources
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Professional Skills
Power Point Typing (80+ wpm) Training
• • •
KANA mail Office Procedures Business English
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Microsoft Excel Accounting/Payroll Management
• • •
Quick Books Filing/Editing Customer Service
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Proven ability to work in a fast paced atmosphere
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Employment Skills
Maintained excellent customer relations and developed customer rapport
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Diplomatically resolved customer complaints
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Accurately calculated and made daily deposits of up to $500,000 dollars
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Ability to follow instructions well and make decisions with no supervision
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Motivated and supervised 40+ employees on daily basis
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Maintained all record keeping procedures without error
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Delegated responsibilities to employees to meet company’s expectations
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Effectively developed telephone communication skills and consistently met quotas
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Designed, developed, implemented and instructed training classes
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Internet support, Web page maintenance and updating
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05/10 Present
Front Desk/Admin, Glen Echo Resort
Professional
•
10/08 10/09
Travel Agent, New West Travel
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Experience 1/08 9/08
Night Kitchen Supervisor, Hy Vee Food Stores
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1/08 1/07
Administrative Assistant, South Dakota Soybean Council(temp)
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6/07 12/07
Payment Processing, South Dakota Dept. of Revenue(temp)
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4/07 6/07
Pavement Marking/Striper, United Rentals Highway Technology
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10/00 10/06
Travel Coordinator, Special Olympics of Sioux Falls
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10/00 10/05
Office Manager, Fitzgerald Concrete Co. Inc
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06/98 07/03
Community Watch/Safe Harbor, eBay, Inc.
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10/00 08/02
Front End Supervisor/Store Trainer, The Home Depot
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5/93 6/98
Flight Attendant/Cross Utilized Agent, Skywest, United, America
•
West Airlines
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