Customer Service Manager
Resume:
Jessica Rene Walker
Covington, TN 38019
Telephone: 901-***-****
OBJECTIVE: To secure a position where I can utilize my current skills
to contribute to the growth of your organization while
growing as an employee as well as a person.
Work Experience: MultibandSC INC. 13228 Highway 51 South, Atoka TN
Office Supervisor October 2006 to May 2010
Responsibilities: Compiling multiple reports to management
as requested in a timely manner, data entry, assisting Tech
Managers, Operations Manager and Market Manager with any
issues that arise, supervising employees with daily tasks,
training new employees and up-training current employees
when necessary. I also oversaw the scheduling of employees
while also watching for excess and/or unnecessary over time
to help maintain the budget for the market; also, hiring of
new employees and handled disciplinary actions as needed to
maintain both a safe and productive work environment. I
also assigned work to employees and monitored their work
through the day.
Dispatcher/Customer Service Representative February 2006
to October 2006
Responsibilities: Dispatching technicians to assigned
jobs, answering trouble calls
from customers and DirecTV representatives, data entry, and
training new employees as needed.
Sonic Drive-In 8097 Highway 51, South, Millington TN
Carhop August 2003 to March 2005
Responsibilities: Answered speaker of waiting customers
to take orders quickly and courteously, made
refreshments as needed, took orders out to
customers, handled money with accuracy, kept front of
store stocked at all times, kept lot and windows of business clean and
trained new employees as needed.
Education: Brighton High School Graduated May 2003
Major: English
Office Knowledge
and skills: .Proficient with Microsoft including Word, Excel, PowerPoint,
Outlook, filing and research, fax and multiline phone
systems.
Salary $32,000-33,000 with the possibility for increase
requirements:
Jessica Rene Walker
576 Kelly Corner Road
Covington, TN 38019
Telephone: 901-***-****
REFERENCES Mr. Shawn Jones 901-***-****
Ms. Carrie Eastwood 713-592351
Mr. William Holloway 901-***-****
Contact this candidate