Manager Quality Assurance

*** ******** ***. 717-***-****

**************@*****.***

Joy Brenner

Experience 2004-2008 C-work Solutions

York, Pa.

Quality Assurance

****-**** ***'s Family Restaurant

Spring Grove, Pa.

Night Manager/Server

1999 - 2004 Keyline Enterprises Inc.

New Freedom, Pa.

Administrative Assistant

1989 -1999 Westgate Restaurant and Lounge

York, Pa.

Server/Bartender

Education

1988 - 1989 Amoco

York, Pa.

Assistant Manager

Skills and

Experience

General Office Management, faxing, copying, email,

data entry

Filing, mail distribution, telephone answering,

forwarding of calls to correct persons

Microsoft Office Suites, Excel, Word, Outlook

Express, Comcast, Yahoo, Search Engines

Scheduling of travel plans, meetings and

appointments for staff

Office inventory of supplies and restocking

Office orientation of new employees,

Daily receipts, and deposits

Research and document new procedures for the day,

write and collaborate with department heads on new

and existing projects

Greet and direct visitors to appointments, document

arrivals and departures

Update staff daily on any news that pertains to

there department

Interviewing and hiring of employees, weekly job

scheduling, loss prevention of merchandise, daily,

weekly, monthly reporting of product consumption

Server/Bartender/Pizza/Sub

Maker/Prep/Grill/Fryer/Cash register/Front

counter/Phones/Delivery/Daily Receipts/Bank

Deposits

Quality

Assurance/Auditing/Inspection/Filing/Reports/Writin

g and updating procedure documents/Organizing and

daily maintenance of spread sheets/Data

Entry/Shipping/Receiving

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