Customer Service High School

ASHLEY BRAIME

*** ***** ********** ******, ***. 1, Newark, NJ 07103 ( 856-***-**** (

**************@*****.***

SKILLS

Self-starter with strong organization and communication skills. Aptitude

for numbers and skilled in math and reasoning. Six years work experience

in warehouse and distribution atmosphere. Skilled in Microsoft Word,

Internet Exploring, type 45 words per minute and excellent data entry.

Dependable and flexible professional who is accustomed to working under

tight deadlines.

EXPERIENCE

Target Union New Jersey

08/200*-**-****

Customer Service Representative

Responsibilities included solving customer's problems utilizing the

company guidelines, Check to ensure that appropriate changes were made to

resolve customer's problems as well as restock items that were returned

assisted customers daily by helping them find items in the store

North Gift Medical Transportation, Metuchen, NJ 12/2007-10/2008

Office Assistant

Associated with clients via telephone and fax to establish transportation

for medical appointments. Dispatched a team, of thirty drivers to assure

clients with a courteous and accurate service. Responsible for modifying

insurance claims for accounts payable. Provided courteous and reliable

services for all clients.

Pierce Professional Tax Service, Livingston New Jersey

06/2007-11/2008

Office Assistant

Complete contract forms prepare change of address, and issue service

discontinue orders using computers also resolve customers service of

billing complaints by performing activities such as exchanging, refunding

money and bill adjusting

South Orange Middle School, South Orange, NJ 09/2006-06/2007

Instructor Assistant

Made sure students' completed daily work as well as, configured day

planners, collect and score all tests and quizzes. Maintained a positive

attitude to ensure success is progressed. Assisted teacher with an

average of one hundred students per day.

Essex County Hospital, Cedar Grove, NJ 04/2005-07/2006

Housekeeper

Responsible for the cleaning and maintenance of the hospital. Inspected

assigned areas to ensure that cleaning, safety and infection control

standards are met; ensuring adequate inventory of cleaning materials and

equipment; completing and maintaining forms and records; orienting,

training and instructing newly hires.

Canterbury at Cedar Grove, NJ 03/2004-09/2005

Front Desk Associate

Greeted visitors and answered multi lined telephone, directing calls to

their appropriate parties.

Operated various office equipment including computer system, copy machine,

fax, and cash register. Prepared business letters, acquired cash control

and customer relations' skills by computing sales on a cash register and

receiving money. Distributed passes for friends and family members during

visiting hours.

UPS, Newark, NJ 10/2002-02/2003

Loader / Unloader

Sorted and loaded parcels for accurate delivery. Worked in hot and cold

environment. Performed required physical ability to lift and carry parcels

up to fifty pounds assisted and unassisted. Utilized a motorized conveyor

and Warehouse AS400 system to perform daily work routine.

EDUCATION

Irvington High School, Irvington, New Jersey

High School Diploma, June 2004

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