Customer Service Marketing
Resume:
Connie Marino
Mesa, Arizona ***01
OBJECTIVE: Seeking a challenging position in which my experience,
education and training will be of value.
Employment
History: Customer Consultant/Self-Service Coordinator
3/01 to 6/10 Fed ex Office, Phoenix, Arizona (formerly Kinko's Inc.)
. Assisting customers on all self-service color, black
and white copy machines, fax machine, laminating, Sony
Picture Station and oversize blue print copier.
. Assist self service customers on computers using
various programs including scanning both graphic files,
documents and Internet.
. Cashier, including balancing till at end of shift.
. Stocking supplies & cleaning self service area.
. FedEx air and ground shipping.
. Responsible for maintenance on self-service
equipment.
3/01 to 8/07 Desktop Publishing
. Creation of flyers, brochures, invitations,
advertisements, menus, corporate business packages and
logos.
. Prepare files for outsource printing, making color
separations.
. Customer service including consultations and
assisting self-service customers on both IBM and
Macintosh computers.
3/00 to 3/01 Marketing Publications Clerk
White electronic designs, Phoenix, Arizona
. Created and updated data sheets, technical drawings
and product flyers.
. Updated marketing representatives' listing.
. Was also responsible for literature distribution and
inventory.
8/95 to 3/00 Desktop Publishing
Kinko's Incorporated, Phoenix, Arizona
. Creation of flyers, brochures, invitations,
advertisements, menus, corporate business packages, and
logos.
. Digital printing using HP 3500 oversize printer and
DocuColor 40.
. Customer service included consultations and assisting
self-service customers on both IBM and Macintosh
computers.
Education: Aztech College, Mesa, Arizona
Associate Degree in Graphic Design
Skills: Adobe InDesign, Adobe Illustrator, Quark XPress, Adobe
Photoshop, Microsoft Word, Omni Page Pro and Adobe Acrobat
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