Customer Service Assistant

MATTHEW PIEPER

*** *. *** *. • Provo, UT *****

801-***-**** • ******.*******@*****.***

OBJECTIVE

A challenging and rewarding position with opportunities for further training and advancement.

SUMMARY

I am a loyal, honest, hard working individual. I can maintain a cheerful attitude in stressful situations,

efficiently satisfy the needs of coworkers and customers, and generate significant positive feedback for my

employer.

SKILLS

• Leadership skills: teaching, public speaking, and managing groups

• Customer service skills in written, verbal, and face to face communication

• Organizational skills: sorting and storing information, completing tasks, and meeting deadlines

• Microsoft Word, Excel, PowerPoint, and Outlook

• SONY Vegas, Final Cut Pro, Final Draft, Adobe Photoshop and Flash

WORK EXPERIENCE

BYU Broadcasting, Provo, UT Ingest Operator – July 2009 to

May 2010

• Ingested old video tapes to digital formats

Chinese Flagship Center, BYU, Provo, UT DP/Video Editor – July 2009 to

August 2009

• Recorded video and took pictures, documenting Chinese learning activities

• Edited footage into montage videos, music videos, and slideshows

• DVDs were distributed to program staff and participants

Media Arts Department, BYU, Provo, UT Teacher Assistant – August 2008

to May 2009

• Taught weekly lab on film elements and analysis

• Graded film analysis papers and recorded attendance

Aspen Grove Family Camp, Sundance, UT Camp Counselor – May to August

2008

• Directed and supervised children ages 6 to 8 in outdoor recreational activities

• Coordinated family activities in the evenings

BYU Cougar Eat, Provo, UT Cashier/ stocker – Sept. 2007 to

April 2008

• Obtained products from back rooms and organized on shelves

• Worked cash register

Malibu News Stand, Malibu, CA Clerk – Sept to December 2006

• Worked cash register

• Stocked shelves

• Took weekly inventory

EDUCATION

B.A. Media Arts, Brigham Young University, Provo, UT

• Training in film history and analysis, script writing and casting, production jobs and

responsibilities, film equipment and procedures, and post production editing and exporting

Contact this candidate