Diane Loudon
Los Alamitos, CA **720
********@***.***
Education: Sierra Vista High School
Whittier, California
Graduation Date: June 1993
Professional Experience:
10/07- Pacific Pulmonary Services
08/10 Henderson, Nevada
Customer Service Representative
Responsible for receiving, qualifying and processing all
customer orders in conformance with company standards in a
timely, efficient and accurate manner. Build relationships
with physicians, and other referral sources over the phone.
Processing data entry in a timely and accurate manner.
Answering multiple phone lines, resolving customer issues,
creating and maintaining patient charts and records. Filing
charts.
08/04 to Hallmark Gold Crown
10/07 Henderson, NV
Sales Associate
Retail sales position, assisted in stocking shelves,
organizing and cleaning up for the next day of business
and ringing sales. Conduct yearly inventory in various
Hallmark stores.
08/01 to Superior Medical Transcribing
10/07 Whittier, California
Medical Transcriber
Worked in a virtual setting. Listened to doctor's
notations on a client's specific condition, diagnosis,
medicines prescribed and necessary treatments and
diagnostics while typing medical report.
6/96 to LowestFare.Com Travel Services
02/01 Las Vegas, NV
Reservations Department
Prepare and send out tickets to clients. Booking Airline
reservations in a high call volume center. Duties also
include entering client information into a ticketing
database.