Sales Customer Service

BRIAN H. WAGNER

**** ****** ****** 858-***-**** (home)

La Jolla, CA 92037 303-***-**** (cell)

*************@*****.***

SUMMARY

Award-winning sales achiever with broad business expertise within Fortune

500 companies and a successful venture capital firm. Known for applying

the mindset of an entrepreneur in driving success as either as a team

leader or a valued team member. Consistently recognized as self-motivated,

loyal and customer-focused. Proven strengths include:

Building Win-Win Leading Customer Focused Strategic Selling

Relationships Teams

High-Integrity Selling Negotiating Win-Win Financial Acumen

Outcomes

PROFESSIONAL WORK EXPERIENCE

DBM

Outplacement Transition Services

National Job Lead Developer (Consultant) June 2007 - Present

Lead a team of Job Lead Developers (JLDs) to implement an event based

national strategy to enhance the value of DBM's outplacement services

and engage new clients from downsizing Fortune 500 organizations.

Create a 10-step strategy to implement JLD throughout DBM. Teach,

coach, manage, and motivate the JLD team to successfully create, plan,

organize, and measure the success of and manage career fairs, featured

employer events, and recruiter events across DBM's four districts.

Drive DBM revenue by creating events that will engage new clients and

bring DBM's engagement rate from 50% to 80%.

. JLD altered and enhanced the key offerings in DBM services so that DBM

Account Executives have a competitive advantage.

. Trained and developed a team of 12 JLDs to produce over 1000 Job

Development events since implementing the program in May 2008

HRPLUS- Denver, CO October 2006 - March 2007

Pre-employment Applicant Background and Drug Screening

Sales Executive January 2007 - March 2007

Telesales position in the reorganized Sales group. Made 50-80 Human

Resource phone contacts per day to assigned accounts throughout the

US, Canada, and Puerto Rico.

Customer Service Representative October 2006 - December 2006

Identified and resolved customer issues from incoming calls and

emails. Received training in Criminal Records, Data Entry, Drug

Testing, and Key Account setups.

JOHNSON & JOHNSON 1987 - 2003

Hospital Account Executive, LifeScan Division

1994 - 2003

Lead the regional team to sell LifeScan's hospital products to targeted key

accounts throughout the Rocky Mountain Region in Colorado, Nebraska, New

Mexico, South Dakota, Texas Utah and Wyoming. Clientele included key

laboratory point of care testing (POCT) coordinators lab directors,

chemistry supervisors, nursing directors and managers, and hospital

administrators. Products sold: hand held SureStep, Datadock, and One Touch

II Hospital meters for bedside glucose testing along with connectivity

hardware and software used to download meters and interface data to

hospital labs.

. Achieved the #1 U.S. market share with 70%+ of A&B hospitals on

LifeScan products.

. One of four Hospital Account Executives to win "Hospital Rep of the

Year Award, 1996."

Professional Sales Representative, LifeScan Division 1987 - 1994

Sell LifeScan's One Touch home blood glucose testing systems to physicians,

hospital nurse educators, pharmacies, managed care organizations, drug

wholesalers, medical surgical distributors, and durable medical equipment

distributors in the south half of Colorado. Develop key relationships

within each customer group to drive accelerated growth of One Touch meter

and strip sales averaging over 30% annually.

. Achieved a strip share of over 60% after the launch of One Touch in

1987. This moved LifeScan to number one position from number three

while competing with Roche, Bayer, Medisense, and Home Diagnostics.

. Won "PSR of the half" twice and was part of the "Region of the Year in

1995."

PREVIOUS PROFESSIONAL EXPERIENCE

ALDEN INTERIORS, LLC (PHOENIX DESIGNS ) - Albuquerque, NM 2003 -

mid 2006

Laser Fabrication and Cabinet and Countertop Manufacturing (Self

Employment)

EDUCATION

B.S. Finance - University of Wyoming

RECOGNITION

. 2009 Winner of DBM 3rd quarter quality award

. 2008 Nominated for DBM 3rd quarter quality award

Johnson & Johnson - LifeScan

. 2003 Maintain 25% of territory business despite being on only 1 GPO

contract. Maintained 43% of business on contracted GPO business.

. 2002 National Meeting best use of marketing piece in role-play.

. 2002 Re-signed the IHC contract for $1.5 million while off of the GPO

contract.

. 2002 Re-signed PSL Medical Center in Denver to an independent beta site

contract while being off of PSL's GPO contract.

. 2000 Region of the year award for Western Region Group.

. 1996 Hospital Representative of the year.

. 1995 and 1996 had the highest national hospital market share with over

70% of A&B hospitals.

. 1995 Won sales rep of the half twice.

. 1994 Promoted to Hospital Rep for the Rocky Mountain Region.

. 1992 Region of the year for Rocky Mountain Region Team.

. 1991 Professional Rep of the Year for LifeScan.

. 1991 Rep of the quarter for Rocky Mountain Region.

SKILLS & TRAINING

Strategic Selling Integrity Selling

Situational Selling Microsoft PowerPoint

Situational Leadership Principles of Negotiation

Microsoft Excel Microsoft Word

Contact this candidate