CINDY HAFER
Phoenix, AZ 623-***-**** (c) **********@***.***
SKILLS/EXPERIENCE
. Type - 75+ wpm accurately
. Operate general office machines - Fax, copier, 10-key
. Computer - MSWord, Excel, Outlook, WordPerfect; Quick Books, Adobe
Illustrator and InDesign, MatchMaker, Wordpress Website and other
specialized computer programs
. Research/writing - Nonprofit educational curriculum, press releases,
newsletters, correspondence, donor acknowledgements, advertising and
website; legal document preparation and investigation
. Proofreading/editing - Legal documents; letters/newsletters;
correspondence; content for website
. Designing/creating - Flyers, invitations, office forms/reports
. Receptionist - Phones, arranging/scheduling appointments, meetings,
conferences and travel, telephone sales and reservations
. Light bookkeeping - Processing donations with follow-up correspondence,
data entry, record keeping
. Organizational skills; detail-oriented
EDUCATION
. Some College (Business/Psychology/Art/Bible)
. American Express Travel School (Travel Agent, Hotels, Concierge) -
Certificate of Completion
WORK SUMMARY
. Advancement & Communications/Support Staff for 6-12 Principal &
K-12 Athletic Director
(8/2008 - 7/2010)
Jess Schwartz Academy, Scottsdale, AZ (K-12 Jewish Community Day
School)
Provided support (Administrative Assistant role) to 5-12 Principal
and the K-12 Athletic Director including
writing and editing various documents for the school and the
Athletics Program. Created and distributed
weekly newsletters, wrote press releases, edited/proofread various
documents, created and revised
desktop publications such as brochures, inserts, letters,
invitations, forms, flyers and other school
documents and marketing materials using Adobe Illustrator and
InDesign; designed, wrote, proofread and
maintained website content; assisted with data entry, and school
events including fundraising events;
assisted in scheduling school sporting events; maintained calendar;
assisted with MatchMaker Donor
Database; assisted with revision of school handbooks and other staff
activities
. Marketing Assistant (8/2007 - 5/2008)
Jewish Federation of Greater Phoenix, Scottsdale, AZ
Assistant to Marketing Director and Marketing Project Manager; assisted
in creating marketing materials such as posters, postcards, invitations
and forms; gathering and maintaining marketing and fund-raising contacts
with Jewish organizations as well as the media through emails and phone
calls; proofreading, editing, researching and writing brief articles for
advertisements and the website; searching for and tracking potential
donors; researching and tracking news stories and advertisements;
assisting with donor acknowledgements and record keeping; other
miscellaneous office duties such as making copies, preparing letters and
assembling signs; assistance with events; substitute front-desk
receptionist as needed
. Operations Manager & Volunteer Coordinator (11/2005 - 2/2007)
Interfaith Cooperative Ministries, Phoenix, AZ Food & Clothing Bank
Assisted Executive Director in management of facility and daily
operations; point of contact via telephone for clients, vendors, and
public; implemented and managed volunteer program (100+ weekly
volunteers); recruited volunteers and managed daily activities of clients
and volunteers; interviewed clients with special needs; maintained
accurate records of program and organization; light bookkeeping and
banking; designed procedures, forms and reports for daily/monthly
operations; ordered supplies and repairs; wrote articles for newsletters
and advertisements; maintained donor records and mailing lists;
represented organization at conference booths
. Administrative Assistant to Assistant Principal (7/2004-11/2005)
Washington High School, Phoenix, AZ Glendale Union High School
District, Glendale, AZ
Multiple calendar scheduling and coordination for sports and other school
events; maintained database of students' sports records; data entry of
statistical information for district-wide sporting events; analyzed and
processed athletic students' eligibility information for administration
and parents; provided administrative clerical duties for all coaches;
assisted part-time with bookstore sales and service; part-time
receptionist for front office
Resume for Cindy Hafer
P. 2
. Legal Typist (Part-time from home) (2004-2007)
For retired attorney James S. Freedman, Tempe, AZ
& for former legal secretary Virginia Hafer (sister), Phoenix, AZ
Typed, proofread, and edited various legal documents (such as: Articles
of Incorporation, securities questionnaire for purchase of stocks,
offering memorandum, prospectus, stock acquisition agreements, promissory
notes and debentures, letters, and bills) from home; also did legal
proofreading of depositions and court transcripts for sister who was a
legal secretary. Also assisted other lawyers in legal case, including
conducting research and proofreading court documents.
. Executive Assistant/USA Rep/Vice-President-Secretary of Board (3/2000-
9/2003)
Amitai Heritage Foundation, Phoenix, AZ Jewish nonprofit Ongoing -
Volunteer basis
One-girl office providing assistance for Founder/President; performed
entire office procedures: composed all correspondence; processed
donations and associated data entry, record-keeping, banking and reports;
initiated and maintained public contacts; scheduled appointments,
meetings, interviews and conferences; arranged travel; processed
mailings, faxes, emails; developed and maintained promotions and public
relations; created program materials, brochures, flyers; consulted
clients and networking contacts, promoted interfaith relations;
researched and wrote educational curriculum and articles; public speaking
and representation including interviews
. Admin Assistant to Director/National Church Ministries Coordinator
(4/1996-11/1999)
The Christian Jew Foundation, Scottsdale, AZ Nonprofit
1) Administrative Assistant to Director - Processed donations; handled
correspondence and telephone inquiries; data entry and record-keeping;
bulk and other mailings; advertising; devised forms, flyers, and
documents to workers and the public; scheduled, promoted and arranged
programs and events, speaking engagements, conferences, training
programs;
2) National Church Ministries Coordinator - Chief coordinator for
national scheduling of representatives for speaking engagements; served
as initial liaison for inquiries (telephone and correspondence); assisted
in establishing policies and procedures for all CMC's (church callers);
maintained records for Director
. Reservations Sales Agent (12/1994-12/1995)
Southwest Airlines, Phoenix, AZ Headquarters in Dallas, TX
Telephone reservations and sales with specialized computer program;
provided high level of customer service
. Bookstore Manager/Cashier-Receptionist/AR Clerk (5/1992-11/1994)
Student Services Arizona College of the Bible, Phoenix, AZ
1) Bookstore Manager - Administered entire bookstore operations; ordered
all textbooks; processed for resale; arranged and recorded bookstore
sales; maintained inventory records; handled book returns; prepared
invoices and credit memos for Accounts Payable
2) Cashier-Receptionist/Accounts Receivables Clerk - Answered student
inquiries; managed student accounts (receiving, recording, billing,
preparing payment agreements, etc.); recorded all incoming money (petty
cash, payments, donations); assisted with registration; supervised mail
room activities and performed other general office duties such as
devising, supplying and ordering forms
. USA Representative/USA; Secretary to President USA/The Netherlands
(Holland) (7/88 - 12/89)
Corrie ten Boomhuis Foundation & Museum in Haarlem, The Netherlands
(Holland)
Corrie ten Boom House, Inc., Phoenix, AZ
In USA: Vice Present/Secretary of the Corporation & American
Representative for the Museum in Haarlem, Secretary to President (located
in The Netherlands) - Performed all secretarial/administrative work for
the corporation in America, arranged itineraries, public relations,
correspondence, advertising, bookkeeping, ministry concepts.
Designed/arranged printing of brochures, business forms, stationery,
newsletters; processed office mailings, handling of bank
accounts/contributions; served as Board Member of corporation
In Haarlem, Holland: Secretary to the President and Advisory Board
Member; secretarial work of same nature for President of museum; Advisory
Board Member; assisted in daily oversight of museum operations.
REFERENCES AVAILABLE UPON REQUEST