Customer Service High School
Resume:
Stacy Collins
Monroe, LA *1201
OBJECTIVE: To secure a full-time entry-level position as a desktop
administrator to enhance my skills and promote growth in my career.
SKILLS: Certified in Microsoft Word & Windows XP, Proficient in Microsoft
Excel, PowerPoint and other windows based applications, Well developed
written and oral skills, comfortable working with all personality types,
Detail-Oriented, Very Fast Learner, Self-Starter, Team Player
VOLUNTEER: Participated in donation drive for the Well Spring
Volunteered at Alpha Kappa Alpha Health Fair 2006
EDUCATION: University Of Phoenix (Online Campus) Phoenix, AZ
Associate of Arts/Information Technology
June 2007-June 2010
Uni-Tech Training Academy, West Monroe, LA
Physical Therapy Technician
Neville High School, Monroe, LA
High School Diploma
EMPLOYMENT: January 2009-Present Sales Rep, Profit Resources Group, West
Monroe, LA
Inside Sales job that sells prepaid electricity and home phone service to
consumers and businesses.
September 2008-Present Customer Service Agent, Kelly Staffing Services,
Monroe, LA
Answer incoming phone line to discuss electricity bills with consumers.
January 2008-May 2008 Student Worker, Louisiana Technical College/Delta
Ouachita West Monroe, LA
Assisted teachers and students in the Nursing department with various
office duties such as typing, data entry, filing and minor accounting.
February 2007-Present Temporary Worker, Westaff Temporary Services
Monroe, LA.
Employed with staffing agency as a temporary employee in various companies.
September 2006-November 2006 TB Consulting, Monroe, LA
Answered multiple phone lines and called customers to schedule installation
appointments.
October 2005-February 2006 Customer Service Agent, Allied Data Systems,
West Monroe, LA.
Provided customer's assistance with billing, and other issues regarding
electricity bills.
August 2005-October 2005 Spherion Staffing Agency West Monroe, LA
Answered inbound phone lines during hurricane season to provide customers
with information about their account status.
October 2001-June 2005 Chase Manhattan Mortgage Corporation, Monroe, LA
Prepared loans files for escrow, pulled documents for the Bank Custodian
and processed requests for information from various companies.
REFERENCES: Furnished by Request
Contact this candidate