Customer Service Sales

*** ****** ****

North Lauderdale, FL ***** 954-***-****

*****************@*******.*** Ledonia Bryan

Objective: To utilize my education, work experience, skills and

pursue the

studies of becoming a business professional.

Qualifications

. Proficient in Microsoft(Word, Excel, Outlook,

PowerPoint, Calyx, and Accpac)

. Typing 40+ wpm

. Administrative skills

. JROTC training (I, II, III, and IV) and Boot Camp

Training

Work Experience

06/2009-05/2010 DD's Discount's Tamarac, FL

Backup Supervisor/ Customer Service

. Maintain the sales floor

. Cash handling (Cashier)

. Attentive to details while working in the stockroom

. Responsible and discreet handling customer

complaints, returns, transactions, purchases,

discounts efficiently.

. Able to manage stress

. And other customer services duties

07/2008-11/2008 Parkwest Staffing, Inc. Fort Lauderdale,

FL

Assistant Manager

. Detail car for Enterprise Car Rental at the Fort

Lauderdale Airport

. Making sure that the employees are detailing cars

efficiently and reliable to Enterprise standards.

. Monitoring employees duties

. Communicating with Enterprise managers

. Assisting with other managerial duties

Learned to work along with different type of people (managers

and associates), positions and making schedules.

08/2007-03/2008 Powerlines Wholesale Group Delray Beach, FL

Data Entry Clerk/ Accounting Representative

. Answer company phones, screen calls, and provide appropriate information

. Enter sales orders, with specific items in inventory

. Prepare invoices based on picking tickets

. Print invoices and send then to customers

. Organize customers files

. Shipment of boxes and envelops via ups

. Accounts receivables and payables

. Use software programs such as spreadsheets, relational databases,

statistical packages, and graphic packages to assemble, manipulate and

format data and reports.

. Other administrative duties

Awarded Best Punctuality

05/2006-08/2007 24/7 Mortgage Processors, Inc. North Lauderdale,

FL

Mortgage Processor

. Process files for brokers and maintain approvals according to bank pre-

approvals

. Enter and keep record of customers file confidential into mortgage

software programs

. Shipping and receiving of customer documents and entering data.

. And other administrative duties

12/2005-05/2006 Aaxs Lending Corporation Tamarac, FL

Secretary/Processor

. Process files for brokers and maintaining approvals

for customers

. Highlight the necessary disclosed packages for

customers to sign

. Managing the phone lines

. Maintaining office equipment

. Shipment of disclosed packages via ups

. And other administrative duties

Education

College Everest University. A.S degree in Business Administration.

References upon Request

Contact this candidate