Customer Service Sales

Ricardo Mancilla

***************.*******@*****.***

323-***-****

*** *. ******* **.

Montebello, CA 90640

OBJECTIVE

Seeking a position in an electrical and/or computer related field where I

can best contribute my skills and education and obtain experience in a

technical work environment

EDUCATION

Bachelor of Science, Electrical and Computer Engineering Expected

June 2011

California State University, Los Angeles

RELEVANT COURSEWORK

Digital Engineering, Circuit Analysis, Electric Circuits Lab, Microcomputer

Programming, Electric Machines, Computer Logic Design, Digital Logic Lab,

Electric Measurements Lab, C++ Programming, EE Computing, Optoelectronics,

Electromagnetic Energy Conversion Lab, Power Transmission Lines, Electric

Power System Analysis, Digital Electronics, Computer Organization

COMPUTER & TECHNOLOGY SKILLS

. Hardware/System: PC/Windows 9x/ Windows XP/Windows Vista, Synchronous

Motors, Generators, Transformers

. Computer Languages: C++, Assembly Language, Matlab

. Applications: Microsoft Office Suite, OrCAD PSpice, Microsoft Visual

C++, Lab Volt

. Typing Speed: 70 words per minute

EXPERIENCE

Union Bank of California, Monterey Park, CA July 2005-June 2009

ATM Processor

. Audited ATM deposits at a fast pace

. Made audit decisions using specific bank criteria

. Performed various office duties

United Parcel Service, Vernon, CA February 2004-June 2005

Package Loader

. Rapidly loaded multiple packages into trailers

. Accurately sorted packages according to zip codes

. Effectively worked as a part of a large team

Robinson's May, Montebello, CA November 2003-December 2003

Seasonal Sales Associate

. Operated cash register and handled a large volume of sales

transactions

. Provided excellent customer service while assisting customers with

merchandise selection

. Organized sales floor

Nothing But Silver, Montebello, CA July 2002-January 2003

Sales Associate

. Processed multiple transactions

. Informed and assisted customers with jewelry selection

. Handled a large sum of cash

PROJECTS

Technical Team Project, California State University, Los Angeles

Computer Engineer

. Programmed and configured sensors to manipulate the movement and

reaction of Mars Rover

OTHER SKILLS

. Fluent in Spanish

HONORS & ACTIVITIES

Governor's Scholarship, Recipient, 2003

Boeing Scholarship, Recipient, 2004

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