Project Manager Management

RICHARD M. PIERSON, PMP

PO Box **** Ballwin, Missouri 63022 314-***-****

********@*******.***

Summary

Program Manager/Project Manager/Business Analyst with extensive experience

in Enterprise Information Technology, SDLC, Infrastructure

(Server/Data/Telecom), Manufacturing, Account Management and Sales. Proven

success in solving critical business problems and cross-functional team

issues within budget and on schedule.

Skills and strengths include:

PMP Certification ITIL v3F Certification Lean Six Sigma

Green Belt

SAP/ Primavera/Artemis PM SharePoint Services Change

Management

Risk Analysis/Management Vendor/SOW Management MS

Project/Project Sever/EPM

Service Management Earned Value Matrix PMO/ Portfolio

Management

Enterprise Resource Planning Material Resource Planning Manufacturing

Execution System

Web Services Business Intelligence Great Plains/ RSBiz

Ware/Solomon

Experience

Common Sense Systems, Inc. Ballwin, MO

2009-2010

Support for new business startups in St. Louis and Kansas City.

. Development of business plans and performance analysis.

. Developed project plans and cost/benefit cases for various opportunities.

. Assisted with funding and grant documentation, formal and informal

presentations.

Project Manager--Technology Partners, Inc. St. Louis, MO

2008

Contractor assigned to Ameren UE as an IT development Project Manager in

the PMO.

. Project Manager for operation and customer billing systems in support of

the general ledger system replacement program. Responsibilities included

development, design, construction, cross application, user acceptance

testing and internal audit requirements (including additional core

systems).

. Additional work included continuing development and documentation of PMO

standards, mentoring junior PMs and oversight of additional projects.

Project Manager--Rose International St. Louis, MO

2003-2004

Contractor assigned to Anheuser-Busch Companies as IT Operations Project

Manager

. Project determined viability, vendor selection, pilot and first phase for

virtualization of company's server farm. Responsible for all phases from

initiation through project closeout and lessons learned. Project reduced

physical servers from 85 to 11 virtualized servers. Activity was

successfully migrated into normal server upgrade lifecycle cycle.

. Project scope was to replace current provider with new provider for all

data and voice services. Responsible for overall financial planning and

control, project schedule, vendor monitoring and Telecom conversion.

Project budget of $3+ Million with project team 50+ members. MS Project,

with over 1500 tasks, was used for resource planning and tracking, budget

control and through Project Server reporting to senior management.

. Developed and managed several proof of concept projects including email

exchange server, security appliance and Service Management Tools (ITIL).

Richard M. Pierson

Page 2

Project Manager-Rose International St. Louis, MO

2004-2008

Contractor assigned to a SBC as an IT Project Manager.

. Development of Next Generation SONET services. Managed project moving

existing SONET service to next generation environment. Responsibilities

included revision in billing and CRM systems for internal and external

clients. Business rules included maintaining regulatory requirements for

each state the company does business in. Responsible for eight

application development teams located in multiple locations.

. Managed development of Single Credit reporting system. Project developed

and implemented a single credit reporting system for the company.

Business rules included maintaining regulatory requirements for each

state the company does business in. This was the highest priority

project for SBC involving over 20 application development teams located

in multiple locations.

. Development of various internal upgrades and CRM enhancements. Managed on

a wide variety of IT projects in the billing area with five to seven

concurrent projects with teams from five to 25. Artemis Project

Management, Internally developed processes, practices and reporting.

Principal, Common Sense Systems, Inc. Ballwin, MO

1996 -2003

Provided contract project management and consulting services for mid-market

companies. Responsible for Project Management Practice for CSS. Roles

included business analysis, project origination, budgeting, project/program

management and vendor/client relationships. Built and managed teams

consisting of 15-25 technical professionals from both internal client and

external sources.

. Managed development and implemented migration plan for client to meet

customer's information and IT infrastructure requirements for Lean

Manufacturing/six Sigma Effort. Project Management activities

included incorporating CMM principles, RFQ and package selection and

implementation. Project was completed within budget and two months

ahead of schedule. Saving exceeded target by 150%.

. Provided Project Management and Technology Planning for startup

consumer facing internet company. Responsibilities included software

package selection, infrastructure and warehouse development. Vendor

payment was based on Earn Value analysis.

. Designed and managed new manufacturing and business systems for

midsize food company, reducing original budgeted cost 30% and

completion time 50%. Project covered total life cycle and

installation at four sites.

. Consultant and Project Manager during reorganization of distressed

manufacturing firm's overall IT direction implemented Lean

Manufacturing/Six Sigma, designing and implemented new manufacturing

processes and systems. Client returned to solvency in 10 months,

exceeding all P&L targets.

Project Manager, Ralcorp Holdings, Inc. St. Louis, MO

1994-1996

Organized, managed and staffed a Program including 11 projects. Team

consisted of 35 members that migrated engineering and plant systems from

existing legacy programs to new package software systems

. Managed re-engineering process and procedures encompassing all

manufacturing aspects and plant business systems including data paths,

realizing 10% administrative cost savings.

. Devised and coordinated manufacturing execution system in support of

business re-organization goals, completing project within 18 month

period with 25% cost avoidance.

Education

Bachelor of Science in Electrical Engineering

Kansas State University, Manhattan KS

Bachelor of Science in Computer Science Kansas State

University, Manhattan KS

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