Customer Service Data Entry

Esther Rideout,

**** *. ************* **. *******, Washington 98144

cell 206-***-**** home 206-***-**** *******@*****.***

Objective: My career passion is being an Assistant in Passport

Services which is a supporter of my customer service abilities that

completes projects at hand and to provide the best customer service our

patron.

Professional Experience:

Passport Support Contractor, Seattle, WA, Processor, Seattle

Passport Office, CGI

06/08/09-present

Involuntary lay-off, due to economy, lack of work

01/30/09-06/8/09

Passport Support Contactor, Seattle, WA, Processor, Seattle Passport

Office, Stanley

03/07-01/30/09

-Open and prepare new passports to be processed.

-IR, once new appts are scanned in system, they are imaged reviewed.

-Book print actual passports,

-Quality Control new passports, assure all information is correct and

clear. Mail out.

-Prism, condense, record recordable accounts by batching and scanning

thru the system.

-Will call couriers, which are prepare and entered into the system.

-Any and all other projects or duties directed by the supervisor

Customer Service, Supervisor, Seattle, WA, Gate gourmet/Amtrak,

Supervisor

11/00-2/07

-Understand Amtrak's Services manuals and other related specifications

with Gategourmet.

-Maintain accurate physical food and controllable inventories.

-Maintain material tracking program and insure notes consumption to

perpetual inventory variances is investigated and appropriate

corrective actions are perused.

-Delegate work positions, and clean up duties.

Customer Service/ Cashier pt, Renton, WA, Sam's Club

3/02-4/05

-Cashier, Assist customers with purchases

Data Entry/Customer Service, asst Sup/lead, Seattle Film works,

Seattle WA,

04/85-01/00

-Understand all mechanics and specifications of Data Entry, Customer

Service, Splicing and Auditing.

-Supervise work and run reports for hourly rolls spliced.

-Coordinate customers account to reflect answers to any questions.

-Telephones, fax, make copies, and deliver sensitive orders to the

correct hands for careful delivery.

Manage incentive program, to prorate and evaluate employee's quality of

their work.

Business Computer Training Institute, 2000

Certification of Computer in Office Automation

An office automation program comprises of five integrated areas of study

including: computer skills, introduction to data management, integrated

projects for the business, and professional development.

-Seattle Central Community College, 1986-1990

Business, Office Animation, Accounting, Advanced trigonometry.

-Ingraham High School, 1981-1985

Technical Skills

Word; Multi-Tasking; Invoices; Power Point; Ten Key-225 spm; Ledgers;

Excel; Access; Spread Sheet; Proofreading; Word-Processing;

Keyboarding; Data Entry.

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