Customer Service Maintenance
Resume:
Steven E. Bowman
Exeter, CA ***21
Email: *********@***.***
Education:
Santa Rosa High School – Class of 1979
Santa Rosa Jr. College – Major: Electronic Technology, Electrical Construction 241
International Correspondence Schools – Courses: Electrician Program; Locksmith Program; Plumbing Program
Crocker Learning Center – Microsoft Office Suites
Employment:
Apr 07 - Jun 10 The Home Depot
6280 Hembree Lane, Windsor, CA 95492 707-***-****
Positions: Receiving Manager, Electrical Department Supervisor, Lighting Department Supervisor, Garden Department
Supervisor
Duties: managing associates, ordering for the department, keeping to all store and company goals and plans, training of associates
in job duties and for advancement, stocking and facing of departments, covering other departments, backup cashier, backup
manager on duty, receiving trucks and merchandise, monitoring incoming inventory and exceptions, maintaining reports. Trained
in Lumber, Building materials, Plumbing, Kitchen and Bath, Flooring, Electrical, Lighting, Garden, Horticulture, Decor, Paint,
Hardware, and Receiving.
Attributes: Certified Cashier, Lift Equipment Operator, Safety team co-captain.
Awards: Supervisor of the Month Nov. 08, Feb. 09, Jun 09, Aug. 09, Employee of the month Nov. 07, Feb. 08, Jun. 08. Aug. 08,
13 Excellence awards, & 16 Customer Service awards.
Jun 06 - Apr 07 CSI Investments
10275 Burgundy Way, Sebastopol, CA 95472
Position: Remodel Consultant and Assistant
Duties: Consulting on repairs and estimating costs of repairs and remodeling needed on Rehab houses. Repairing or
replacement of Plumbing and Electrical. Including toilets, sinks, garbage disposals, light switches, lighting fixtures, ceiling fans,
receptacles, and breakers. Rekeying or replacement of all locks.
Dec. 01 – Jun. 06 Spring Lake Village
5555 Montgomery Drive, Santa Rosa, CA 95409 707-***-****
Positions: Maintenance Supervisor, Asst. Chief Engineer, Acting Maintenance Manager, Acting Chief Engineer, Maintenance
Duties: Management of maintenance, landscaping and painting crews. Set up of preventative maintenance schedules.
Maintenance of main plant(boilers, AC units, generators, pumps, heating units), 12 apartment buildings, 74 cottages(all plumbing,
electrical, heating, painting, sheetrock repairs, roofing repairs, etc.), Kitchen( repair or replacement of plumbing, electrical, and
commercial kitchen equipment), Assisted Living and Skilled Nursing Facilities, and 25 acres of landscaping(maintenance of
grounds and irrigation systems). Maintenance of swimming pool and spa. Main locksmith for facility. Did all rekeying and lock
replacement. Did all training of maintenance and landscaping crews. Co-Chairman of the Safety Committee. Did all safety
training for all employees and residents. Gave classes on fire safety and use of fire extinguishers.
Apr. 95 – Oct. 01 City of Rohnert Park, Dept. of Public Works
6750 Commerce Blvd, Rohnert Park, CA 94928 707-***-****
Positions: Maintenance I, Laborer
Duties: Repair and maintenance of city facilities including buildings(minor electrical, plumbing, locks, showers, sinks, toilets,
doors, drinking fountains, lights, bleachers, and Nautilus and Lifefitness equipment), wastewater collection systems, pump
station, water distribution systems, streets, parks, trees, landscaping, and waterways. Set up of preventative maintenance
schedules and working with computers. Some duties included driving and operation of Vac-Con, dump trucks, backhoes, paint
trailer, air compressors and vac systems. Duties involved asphalting, concrete, electrical, plumbing, spraying of chemicals,
painting and mechanical labor.
Steven E. Bowman
372 Old Line Ave
Exeter, CA 93221
Email: *********@***.***
Older Work History
Aug. 93 – Oct. 95 Bowman Garden Services
6098 Country Club Drive, Rohnert Park, CA 94928 707-***-****
Position: Owner/ Operator
Jan. 89 – Jul. 92 Microsource Inc.
1269 Corporate Center Parkway, Santa Rosa, CA 95407 707-***-****
Position: Electro-Mechanical Assembler III
Mar. 88 – Jan. 89 National controls, Inc. (Weigh–Tronics Inc.)
2320 Airport Blvd, Santa Rosa CA 95402 707-***-****
Position: Assembler II
Apr. 87 – Jan. 88 Netronix
1372 N. McDowell Blvd, Petaluma, CA 94952
Position: Inspector/ Technician
Jun. 79 – Jun. 87 Hewlett Packard
1212 Valley House Drive, Rohnert Park, CA 94928
Position: Production II – Skilled Specialist
Qualifications
Graduate of Electrician, Plumbing and Locksmith programs
14 years experience in building maintenance
10 years experience in management
Excellent customer service
Excellent quality and quantity
Very good decision making skills, excellent judgment
Effective communication and interpersonal skills
Very high level of initiative and flexibility
Good teamwork, strong team player, works extremely well with customers
Can learn procedures very fast
No objection to working overtime
Enjoy working with the public
Able to work with minimal or no supervision
Additional Training
Vocational – Electrician Program, Locksmith Program, Plumbing Program, Vac-Con Service and Operation Training, Blueprint
reading, Schematic reading, Maintaining and Refurbishing Your Equipment, Centrifugal Pumps, Certified(expired) by National
Swimming Pool Foundation as Pool/Spa Operator, CPO Reg. #94 – 84692
Computers – Lotus 1-2-3, Lotus Suite, Computer Terminal Techniques, Outlook I, II, and III, Windows I and II, Word I and II,
Access I and II, Excel I and II, PowerPoint I
Quality – Quality workmanship training, Workmanship standards class, ESD traing, Static control training class
Safety – Red Cross First Aid and CPR, Safe Lifting, Safety Training, Lockout/Tagout, Fire Extinguisher Training, HMIS
Training, MSDS Training, Work Zone and Traffic Control Safety, Confined Space Entry Training
Management – Training the First Time Supervisor, Managing Interpersonal Relationships, Satisfying Our Customer, Train the
Trainer, Communication Workshop, Time Management, Economics, Department Supervisor Training, FIRST in customer service
Contact this candidate