Customer Service Supervisor

Pamela A. Smith

**** **** ******* ******, ******* 35216

Home 205-***-****

****************@*****.***

Objective:

Receptionist/Cashier

Summary:

I am a highly motivated individual with a proven ability to learn quickly, create,

implement, and maintain procedures both old and new in any environment. I

further possess the ability to meet heavy work assignments and deadlines under

strict time constraints. In addition to my strong commitment and desire to

succeed in every assigned task, I am able to work independently or as a team,

with a unique ability to communicate effectively on all levels. I believe I would be

an asset to your company and your company offers the structured environment I

desire.

Education:

Citizen's High School - Orange Park, Fl. Diploma

Graduation 08/05

Employment:

The current gap in my employment is due to unfortunate and untimely lay-off

from my previous job in April 2010. At the time I was also six months pregnant

and finding employment in yesterday's economy proved to be rather difficult. I

decided to wait till after the birth of my child to try to return to work. My beautiful

daughter was born on July 22, 2010 and became eligible for enrollment in to

daycare on Sept. 02, 2010. I am now glad to return to the job market and believe

I have chose wisely in sending my resume to your company.

07/08 - 04/10 Nadler & Associates, P.C. Legal Operations

Specialist Birmingham, Al

Began as a data entry clerk then advanced to the financial department where I was

responsible for recieving, recording, and applying payments to accounts. I also had to

review accounts to code accordingly with updated payment history and next action

needed. I advanced then to the Garnishment Department which I headed and was

responsible for mathematically figuring amounts owed, preparing the legal documents, and

mailing them to the appropriate courts and counties. I further dedicated much time to

following up difficult accounts with county clerks or court systems and working diligently

until all issues were resolved in a timely manner as is a neccesity in the legal system.

Supervisor: Lynn Boyles 205-***-**** ext. 209

08/07 - 07/08 Dollar General Lead Sales Associate/ Keyed

Manager Trussville, Al

Responsible for opening and closing of store, running register, handling deposits

and petty cash, general cleaning and organization, daily paperwork to log

activities, customer service, and fulfillment of stock deadlines.

Supervisor: Joyce Sutley (has since left the store but I can provide you with the

store phone number) 205-***-****

03/05 -07/05 10-100 Electronics Technician-in-training

Irondale, Al

Assisted technicians in electronic wiring and installation of various devices used

on emergency vehicles. Daily organizing and cleaning of tools, office, paperwork,

and case vehicles.

Supervisor: Bruce Doss 205-***-****

05/03 - 06/04 S & H Masonry Arts Helper

Pinson, Al

Assisted masons by manual labor. Moving of stones, mixing of mortar, and job

site clean-up.

Supervisor: Ralph Sturrock (Business has since expired but I still remain in

contact with Ralph) 205-***-****

Skills:

•Adaptable to change

•Professionalism

•Customer Service Skills

•Computer and keyboarding

•Organizational Skills

•Familiarity with monetary duties

Personal References:

Available Upon Request

Contact this candidate