Customer Service Sales

Natasha N. Johnson

Rancho Santa Margarita, CA

Email: *******.***@*****.***

Cell: 949-***-****

OBJECTIVE__________________________________

My first priority is customer/client service and

satisfaction. I am dedicated to building your company and

performing to my full potential while incorporating a

welcoming, professional and comfortable atmosphere. I

would like to work in a professional business environment

where my managerial knowledge, customer service, sales and

office skills can be utilized, stimulated and further

developed.

EXPERIENCE_________________________________

6/09 - Present United Portfolio Management Inc.

Office Manager/PA Lake

Forest, CA

* Accounts department

* Customer service

* Managing and promoting sales quota

* Problem resolution

* Sales - negotiate and selling of CD rates

* Sales- develop new CD customers

* Research/ call CD rates

* Secretarial executions - answer phones, filing, general

computer work using MS word, office and excel- Type 45

WPM

1/08 - 5/09

T.G.I Fridays

Server / Hostess

Riverside, CA

* Accommodating to customer's needs

* Answering phones / placing orders

* Customer service

* Maintain a clean environment

* Product knowledge

* Product sales

* Setting a friendly, satisfying environment

ACHIEVEMENTS______________________________

* High School diploma - La Sierra High School Riverside,

CA - C/O 2007

* 1st place Regional Multimedia Presentation for FBLA -

Future Business Leaders of America - 2007

* 2nd place Regional Public Speaking - 2007

* CIS - Computer Information System certificate

* In the Process of acquiring my Business Management

degree (completed 12 months)

* 3.8 College GPA - Dean's list

* Special Olympic volunteer - 2005 & 2006

HOBBIES AND INTERESTS______________________

* Weekly church activities

* Fitness; swimming, running, cycling, kickboxing, hiking,

free weights, cardio classes

* Reading, writing and exploring

* I enjoy doing volunteer work to help make a difference

in my community and the lives of others while personally

building character.

GOALS______________________________________

* Finish my Bachelors degree in Business Management within

the next 2 years

* Travel to one international destination within the next

12 months for one week

* I would like to compete in at least one full triathlon

by the end of 2010

* I would like to become one of the most valued

representatives within the next 24 months at the company

I work for

* Keep building on my impressive credit score, save up and

buy a house end 2012

References available upon request

Contact this candidate