Customer Service Sales

* ******* ****.

Andover, NJ ***** Phone 973-***-****

******.***@*******.*** April Davidow CPC-A, CCA

Objective

To obtain a position in a healthcare facility utilizing my

professional skills as a medical coding and billing

specialist, with a focus on providing accurate, high

quality reimbursement services.

Coding &

Administrative Proficient in medical terminology, pharmacology, anatomy &

Skills physiology

Collection, maintenance and analysis of health data &

documentation

Assignment of CPT principal and secondary procedure codes

using official coding guidelines

Assignment of ICD-9-CM principal and secondary diagnosis

codes including complications & comorbidities (CC) using

official coding guidelines for all medical specialties

Assignment of appropriate HCPCS codes

Methodology and validation of Medicare Severity Diagnosis

Related Groups(MS-DRG's), Ambulatory Payment

Classifications (APC's), National & Local Coverage

Determinations (NCD/LCD) for medical necessity

Chart auditing and compliance

Comply with National Correct Coding Initiative

Perform all aspects of risk management including HIPAA

standards, practices and provisions

Familiar with all types of federal, state, and private

health insurance plans

Proficient in insurance claims submissions, medical

billing & collections

Appointment scheduling, patient intake and discharge

Computer Skills

Use of computer to ensure data collection, storage,

analysis, information reporting, protection of data

integrity and validity using software and hardware

technology

Electronic Health Records and SpringCharts advanced

training

Medical practice management software, MediSoft Version 14,

Alta Point

Utilization of electronic applications to support clinical

classification and coding (e.g. encoders) Encoder Pro 2007

Microsoft Office 2003, Word, Excel

Management Skills Outstanding communication, organizational, and

interpersonal skills

Ability to achieve immediate and long-term goals and meet

deadlines

Apply ethical standards of practice including the AHIMA

Code of Ethics

Communication Skilled in verbal and nonverbal communication

Skills Knowledgeable in cultural diversity

Successful in communicating with difficult / noncompliant

patients

Leadership Skills

Strive to provide a positive and evolving role model in my

profession

Able to motivate and inspire others

Problem-solving aptitude

Experience

2010-present Tri-County Orthopedics

Morristown, NJ

Medical Coding & Billing Internship

Verification of insurance through Navinet (Medicare and

other various insurance)

Demographic entry

Submission of secondary insurance utilizing Intergy

software

Submission of referrals from outside practices

Charge/cash posting

Office visit/surgical coding

Light front desk experience

2006-2009 Liberty Travel, Inc.

Rockaway, NJ

Travel Consultant

Established client base due to expertise and knowledge in

various forms of international and domestic travel,

accounts payable/receivable

Generated revenue and maintained customer relations

assuring future sales

Established name recognition and generated sales through a

combination of sales and marketing techniques

Implemented promotions to spur sales

2000-2006 J.F. Kelly Co.

Montville, NJ

Administrative Assistant/Customer Service Representative

Supervised multi-million dollar food accounts by

implementing and maintaining contracts and pricing,

accounts payable/receivable

Processed orders while arranging shipping and warehousing

and obtaining documents required for import/export

Provided assistance to sales staff during sales

appointments and making travel arrangements

Acted as Office Manager as needed by utilizing skills

required

1998-2000 Diagnostica Stago

Parsippany, NJ

Customer Service Representative

Performed order entry and follow-up duties

Managed high volume customer calls on a multi-lined phone

service

Administered proofing and billing of daily invoicing,

accounts payable/receivable

Education 2009-2010 Sussex County Community

College Newton, NJ

Certificate, Medical Coding & Billing Program

Certificate, Professional Medical Coding, AAPC

Professional

Affiliations & American Academy of Professional Coders (AAPC), student

Certifications member

American Health Information Management Association,

(AHIMA) student

member

Certified Professional Coder (CPCA)

Certified Coding Associate (CCA)

Contact this candidate