Assistant Office
Resume:
Doran A. Banks
Home: 919-***-****
Durham, NC 27704 ********@*****.***
Mobile: 919-***-****
Objective: To obtain an entry-level position in the legal profession.
Education
Kaplan University, Davenport, IW
June, 2008 to June, 2010
Masters of Science in Legal Studies
N.C. Central University, Durham, NC
August, 2002-May, 2007
Bachelor of Arts in History
Professional Experience
Affiliated Computer Services, Cary, NC
May, 2007-Present
Customer Care Representative
. Administer health and welfare, defined benefits, and defined
contribution plans for multiple national clients.
. Analyze, research, and evaluate outstanding customer issues.
. Fully explain plan rules and provisions to eligible participants.
. Co-ordinate directly with vendors, completing updates for plan
participants.
. Conduct duties in a team environment.
Learning Express Toy Store, Durham, NC
December, 2005- May, 2007
STORE SUPERVISOR
. Managed shifts by delegating task and scheduling breaks while keeping
associates motivated.
. Managed store earnings daily, pinpointed errors and filed documents.
. Trained newly hired employees.
Food Lion, Carrboro, NC November, 2004-
October, 2005
OFFICE ASSISTANT
. Managed and monitored weekly employee schedules.
. Reconciled cash tills and prepared store bank deposits.
. Prepared and completed daily store operational paperwork.
Volunteer Experience
Pearsontown Elementary School, Durham, NC
July, 2006-May, 2007
CLASSROOM ASSISTANT/TUTOR
. Made copies of classroom paperwork.
. Tutored small groups in reading and math.
. Sorted and filed class-related documents.
McDougal Terrace Community Center, Durham, NC January,
2003-May, 2003
TUTOR
. Aided students in completing homework assignments.
. Assisted with preparation and presentation of school plays and skits.
. Promoted the use of library and research skills.
Affiliations
. NC Central University C. A. Jones History Club
. NC Central University Student Activities Board
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