Customer Service Administrative Assistant

Tela R. Mitchell

***** ******* **.

Harper Woods, MI 48225

Cellular: 313-***-****

Email: *************@*****.***

Objective: I am seeking a position as a receptionist or clerk within your company which

employs the clerical and customer service skills/knowledge I’ve gained through previous work

experience and education.

Education:

Cass Technical High School Detroit, MI Aug 1999 - June 2003

Curriculum: Business Administration

Michigan State University East Lansing, MI Aug 2003 - Dec 2006

Major: Retail Management

Work History:

10/2009 – Present Meijer Madison Heights, MI

Pull pallets full of grocery products from back storage using manual pallet jack

Bring pallets to specified aisles and stock items accordingly onto the shelves

Scan inventory count ticket and straighten out (condition) items on shelves

11/2007 – 07/2009 Detroit Newspaper Partnership Sterling Heights, MI

Material Handler

Jogged to straighten paper advertisements on electronic hopper

Placed advertisements into machine to automatically inserted into final paper

Occasionally manually inserted advertisements into final paper

8/2003 - 12/2006 Michigan State University-Brody Cafeteria East Lansing,

MI

Crew Member

Prepped, served, refilled and re-panned food

Swept, mopped, and vacuumed floors

Wiped/washed tables, counters, and dishes

Occasionally scanned/swiped ID cards

6/2001 - 6/2003 Cass Technical High School Detroit, MI

Administrative Assistant/ Co-op Student

Operated switchboard phone and PA system

Typed, faxed, Xeroxed, and filed documents for staff

Sorted and distributed incoming and outgoing mail

Assisted guest at front counter and ran in-house errands

Skills:

Professional demeanor, swift learner, strong work ethic, customer service skills, ability to work

with minimal supervision, strong critical thinking skills, positive and easy-going attitude, can

consistently lift up 30 lbs., can effectively manage time, detail-oriented, proficient with the

Internet applications and MS programs such as Word, Powerpoint, and Excel, can type 45 wpm,

able to multi-task, excellent written and verbal communication skills, some accounting

knowledge, great organization skills and phenomenal math aptitude

References: Available upon request

Contact this candidate