Customer Service Administrative Assistant
Resume:
Debra S. Smith
Lansing, Michigan 48910
925-***-**** ( abkv7k@r.postjobfree.com
Professional
Summary: - Word - Implemented mail merge documents for fund
raising, and sponsorships. Obtained quotes and wrote
proposals based on best profitability selection
- Access - Maintained organization's employee records, recorded
absences, vacation accrual, calculated, compiled and
submitted payroll of 250 employees
- Excel - Data entry, retrieval, cost analysis. Developed
database for archival records dating from 1800's
- Internet Explorer - Researched competition in the market
place, and marketing possibilities
- Outlook - Scheduled meetings and appointments, distributed
information via email
- First Edge (MYOB) - Recorded transactions, post debits and
credits, prepared bank deposits
- QuickBooks - Same as above
- Publisher - Compiled and designed monthly newsletter, various
posted announcements
- Photoshop CS2 - Learned the process of photo alteration
- QuarkXPress - Typeset and imported photos for real estate
magazine
- Illustrator
- InDesign
- PowerPoint - Developed presentation for school
- Keyboarding - 64 WPM
Accomplishments: - Screened job applications and references. Recruited,
screened, interviewed personnel. Requested confirmation of
person's employment records. Led training, followed job
performance and evaluations.
- Researched laws and aided in collaborating, opening and
administering a co-op preschool
- Provided prepress customer service to Macy's, Sears,
Mervyn's, Kmart, scheduling and managing press runs of
3,000,000+. Acted as liaison between sales/customer/plants
Education:
2009-2010 Administrative Office Professional - Certificate
Career Quest Learning Center
- Directors List
- Perfect Attendance List
- National Technical Honor Society
2006-2007 Graphic Design
Lansing Community College
Experience:
06/10-07/10 Hart-Davidson Designs, Administrative Assistant
(Externship)
- Accounts Payable/Receivable and reconciliation
- Researched Non-profit rules and requirements
- Obtained comparison quotes on rental equipment
- Assisted in organizing participation in Okemos Art Walk
charity
- Submitted ideas for restructuring of company web page
09/09-01/10 Arts Council of Greater Lansing, Administrative
Assistant
- Maintained website calendar of upcoming events in
Lansing area
- Strategic, short term planning of Silver Bells in the
City
- Assisted in relocating business to new facilities
05/07-08/09 L&L Food Center, Customer Service
- Cross trained in bakery, meat, deli, and floral
departments
- Trained for vendor/receiving and IT departments for
vacation backup
- Volunteered for several community company sponsored
events
08/06-09/06 Aerotek Temp Services, Assistant to Safety
Management
- Reorganized international computer data system resulting
in quick access to safety data information
Debi Smith, Page 2
Volunteer Work: - Conceptualized, facilitated and achieved raising $8,000
for stroke victim
- Initiated, coordinated and accomplished fundraising of $3,000
for fire victims
- Coordinated and raised 5400 signatures to alleviate
overcrowding in the Capac School District
- Headstart teachers' aid
- Provided hospice care to cancer sufferers
- Participated in the International Foreign Exchange Program
Professional References
Leslie Donaldson
Executive Director
Arts Council of Greater Lansing
1208 Turner Street. Lansing, MI
abkv7k@r.postjobfree.com
Dianne Blessing
Safety Specialist
Huntsman
47917 Dawn Avenue, East Lansing, MI
abkv7k@r.postjobfree.com
Leslie Hart-Davidson
Owner, Interior Designer
Hart-Davidson Designs
4750 Okemos Rd, Okemos MI 48864
abkv7k@r.postjobfree.com
LeAnn Wake
Facility Manager
Boarshead Theater
Rev. Lisa Clark
11681 Speaker Road
Yale, MI 48907
abkv7k@r.postjobfree.com
Personal References
Kate Katje
Christi Pierce
Contact this candidate