Customer Service High School

To Whom It May Concern:

I am pleased to present my resume for your consideration. I possess a

Bachelor's degree in Psychology from Vanguard University of Southern

California. I moved to the US from Scotland in 2004 to attend college on a

full athletic scholarship. During my time in college I played competitive

soccer and learned valuable leadership skills as a captain of my college

team. I successfully achieved a Bachelor's degree in Psychology, and

applied myself in several high school coaching positions.

After completing college I took a personal sabbatical in order to file

immigration paperwork. During this time I have served as an in-home

personal assistant. Now that my paperwork is in order, I am very interested

in furthering my career with such a renowned company. With the skills and

passion I possess, I am certain that I will be a valuable asset to your

institution.

Thank you,

Andrew Elliott

Andrew J.R. Elliott_______________

10620 W. Northern Ave Apt. 12, Glendale AZ 85307

562-***-**** . *************@*******.***

Objective: Proven capability with customer service in various positions. To

find a career in which I can utilize my skills that I have obtained as a

student athlete and transfer them into the business realm.

Education College

2004- 2008 Vanguard University

Bachelors of Arts in Psychology

Graduated Dec. 2008.

GPA 3.08

High School

2000- 2004 Paisley High School

Paisley, Scotland

Graduated with honors

Professional

experience 2006- 2009 The Normandy Hotel

Renfrew, Scotland

Customer Service/ Assistant to Manager

Greeted business clients of the hotel manager.

Dealt successfully with customer complaints.

Coordinated events held by various clients.

Server

Seasonally work as a server in the hotel restaurant

Responsibilities include:

Head cashier, answering phones, taking inventory, serving food

and drinks,

While on shift I was the only employee, therefore, I had to

learn to multitask between serving the present customers as well

as taking orders and delivering room service.

2008-2009 Lions Soccer Academy Aliso Viejo, CA

Head Coach of a Boys Under 16 Team

Assistant Coach of a Girls Under 16 Team

Work hands on with the club staff to ensure that every child and

parent in our organization fits in order to promote a successful

and positive experience for everyone involved.

Actively recruited each individual player with the intent to

create the ideal environment.

Developed and maintained relationships with surrounding high

school soccer programs.

Manage not only the children but also parents of those on my

team. I have a hands on relationship with each individual family

and I deal with any problems that may arise in a successful and

appropriate manner.

In charge of marketing the club to various companies in the

community in order to obtain donations.

Act as a life coach for the teens. I maintain a professional but

friendly relationship in which the kids feel comfortable to

speak freely of their problems or concerns about life outside of

soccer.

Dec. 2006- Mar. 2007 Aliso Niguel High School Aliso

Viejo, CA

Head JV. Soccer Coach

Lead a team of 16 girls.

Taught them about leadership, commitment and dedication.

Arranged travel to and from various opponents' schools.

2006- 2008 Vanguard University

Costa Mesa, Ca

Captain of the Vanguard University Soccer team

Lead my team both by example and by actively encouraging my

teammates.

Organized activities and trips to encourage team bonding.

Lead motivational speeches in order to instill a sense of team

pride.

Along with my coaches, I aided in the successful recruiting of

incoming freshmen to the University.

Awards received

2004- 2008

Received three-year athletic scholarship to Vanguard University

2001-2004

Captain of the Scotland Under 19 Youth National Team

Represented Scotland while playing for the youth National soccer

team.

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