Customer Service Medical Assistant
Resume:
Phuong T. Tran
Milpitas, CA *****
Cell: 510-***-****
Email: *********@*****.***
EMPLOYMENT OBJECTIVE: Front or Back Office Medical Assistant
SUMMARY OF QUALIFICATIONS:
( Vital signs ( Knowledge of
medical terminology
( CPR for healthcare professionals ( Appointment
scheduling & confirmation
( CA Certified Nursing Assistant ( Computer
literate: MS Word & Excel
( Multi-culturally sensitive ( Team player
( Excellent communication skills ( Bilingual:
English & Vietnamese
EDUCATION:
ASSOCIATE DEGREE IN MEDICAL ASSISTING, May 2009
Contra Costa Community College, San Pablo, CA
GPA: 3.6 (4.0 scale)
CLINICAL INTERNSHIP:
January 2009 to MEDICAL ASSISTANT INTERN
May 2009 Kaiser Permanente Medical Center, Oakland, CA
Completed final 270 hours clinical lab experience required
for graduation; assigned to the following department unit:
Internal Medicine.
August 2008 to MEDICAL ASSISTANT INTERN
December 2008 Kaiser Permanente Medical Center, Richmond, CA
Completed the first 270 hours clinical lab experience
required for graduation; assigned to the following
department unit: Gastro-Intestinal Unit.
EMPLOYMENT HISTORY:
December 2006 to RETAIL CASHIER/CUSTOMER SERVICE
December 2008 BP West Coast, Am - PM Mini-market, Richmond, CA
. Provided excellent customer service for gasoline service
station and mini-market
. Processed cash and credit transactions using computerized
cash register
. Answered incoming phone calls
. Monitored inventory
March 2005 to RETAIL CASHIER
November 2006 International Supermarket, San Pablo, CA
. Provided excellent customer service international &
specialty foods supermarket
. Processed cash and credit transactions using computerized
cash register
. Monitored inventory
REFERENCES: Available upon request.
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