Manager Project

Linda Howard

Email: ************@*****.*** *** Ridgecrest Dr.

Phone: 404-***-**** Ball Ground, GA 30107

Experienced, highly-organized, and dependable Executive/Human Resource Assistant who has provided exceptional,

top-level executive support across a diverse corporate spectrum for the past 17 years.

PROFESSIONAL PROFILE

Dedicated Executive/HR Assistant with 17 years of experience throughout a wide range of corporate environments.

Extremely organized, detail-oriented, tenacious, and trustworthy, with excellent interpersonal, communication, and

clerical skills. Demonstrated success at providing exceptional support for top-level executives and the ability to

interact well with employees at all levels across the organization. Proven ability to handle confidential information,

manage multiple complex projects simultaneously, and meet deadlines. Poised, receptive, and eager learner with

expertise in:

• Staffing and Scheduling • • Shorthand/Typing (80 wpm)

Payroll Processing (Pay

• Purchasing • Policies and Procedures

eXpert)

•

• Budgeting/Bookkeeping Time & Attendance (EZ • Employee Communications

Labor)

• Project Management • Office

• Accounting (Fixed Assets, Consolidations/Moves

AP/AR)

• Microsoft Office

Suite/Great Plains

CAREER & ACHIEVEMENT SUMMARY

EXECUTIVE ASSISTANT/HR ASSISTANT,

DIRECPATH, LLC Atlanta, GA 2007 to present

Largest independent telecommunication provider for multi-family homes in the U.S.

Provide human resource assistance with staffing, benefits, time and attendance, payroll and employee maintenance.

Interpret and explain company policies and procedures. Provide highly-sensitive administrative support to the CEO, CTO,

HR Manager, and other company executives. Develop and maintain complex spreadsheets and databases, and prioritize

and manage multiple special projects. Assist with preparation of presentation materials, review and summarize reports,

and arrange executive travel schedules as needed. Perform clerical functions such as preparing correspondence, receiving

visitors, answering phones/directing incoming calls appropriately, arranging conference calls, scheduling meetings and

special events, working with vendors, and taking/transcribing minutes. Provide tax and payroll support, accounts payable

support, and manage inventories of capital equipment, computers, and furniture (>$232M) on general ledger software.

Key Results:

Implemented automated time and attendance management system; reduced administrative time spent on

payroll by 33%, improved accuracy, and significantly reduced managerial time demands

Revamped new hire process, organized new hire packet/orientation manual, and assisted in launching

new hire orientation program, all of which improved consistency and facilitated orientation of new employees

Created numerous forms/spreadsheets to streamline work flow and improve efficiency and record-

keeping accuracy

Coordinated consolidation of two separate offices into one building; reviewed/redlined designs for

optimum use of office space

Spearheaded cost saving plan for the distribution of marketing/advertising materials that saved company

$12,000 per year and increased output of materials 20%

EXECUTIVE ASSISTANT/OFFICE MANAGER,SIVICA INVESTMENTS Alpharetta, GA 2006 to 2007

Privately owned residential and commercial developer servicing Georgia

Provided highly-sensitive administrative support to the CFO and President of Residential/Commercial Development.

Processed expense reports, assembled financial reports, and arranged executive travel schedules as needed. Input accounts

payable, entered budget numbers, and managed entity document database. Managed two office locations housing the

Homes/Communities/Sales divisions. Hired personnel and office vendors, managed office expenses, and coordinated

office relocation. Performed clerical functions such as preparing correspondence, receiving visitors, answering

phones/directing incoming calls appropriately, arranging conference calls, scheduling meetings, and taking/transcribing

minutes.

builder/owner, JA-LYN HOMES Canton, GA 2005 to 2006

Independently owned, local builder and designer of custom residential homes

Met with customers to view homes, maintained accounts payable/receivable, obtained permits with local municipalities

(soil testing, erosion control, building permits), managed incoming phone and fax lines, managed vendor files for general

liability compliance, served as liaison for vendors, maintained project scheduling and site development. Produced Home

Warranty Booklet for home buyers.

Executive assistant/office manager, RE/MAX Atlanta, GA 2003 to 2005

Privately owned, real estate and property management offices operating throughout the U.S.

Provided highly-sensitive administrative support to the CEO/COO and served as liaison between Board of Directors.

Managed and supervised 3 office personnel. Processed accounts payable/receivable and agent sales commissions.

Performed clerical functions such as managing calendar schedule, preparing correspondence, receiving visitors, answering

phones/directing incoming calls appropriately, arranging conference calls, scheduling meetings, and taking/transcribing

minutes.

executive assistant/office manager, BP PRODUCTS Alpharetta, GA 1993 to 2003

Division of BP Global controlling domestic retail service stations

Provided highly-sensitive administrative support to the Senior VP and, prior to that, the VP of Asset Management.

Managed five East Coast corporate offices and served as liaison for direct reports, General Contractor, Finance Dept., and

development teams. Processed expense reports, managed corporate sales fleet (357 vehicles), and arranged meetings and

travel schedules. Partnered with attorney for closing information and contracts. Performed clerical functions such as

preparing correspondence, receiving visitors, answering phones/directing incoming calls appropriately, arranging

conference calls, and taking/transcribing minutes.

Key Results:

Spearheaded special project to analyze and develop self-maintenance program for 300 retail sites;

resulted in a 15% savings on annual maintenance costs paid to beverage vendors

Served as Project Manager for electronic archival of files/records; created additional office space and

lowered labor costs. Delivered project at a cost of $60K on an estimated budget of $1.5M

Coordinated two building consolidations: (1) five offices into one after merger of BP and Amoco, and

(2) two offices into one; required communication with construction engineers, IT/Telephony, in house real estate,

and leadership team

Assembled, edited, and published Employee Handbook and Fleet Handbook that were adopted by

company offices across the U.S. and which improved dissemination of company policies and procedures

EDUCATION/LICENSES

GEORGIA REALTOR LICENSE GMAC REAL ESTATE SCHOOL, Alpharetta, GA

high school diploma NEWNAN HIGH SCHOOL, Newnan, GA

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