Patricia A. Lester
**** ****** ****, ********, ** 28036 . Cell: 704-***-**** . Email:
********@*******.***
OBJECTIVE
Obtain a position in Human Resources, Payroll or General Administration
where I can utilize my skills to support employee relations and drive
overall success for the business
SUMMARY
Human Resources Quantitative, data analysis
Payroll, Accounts Payable Approachable, teamwork oriented
Administrative Support Community service advocate
Loyal, dedicated professional Strong computer skills
Results driven Lifelong learning
Process and detail oriented
EXPERIENCE
January 1971 - Current ~ Income Tax Practitioner
Self-employed, Davidson, NC
. Preparation of annual income tax returns for individuals and small
businesses; seasonal side business
December 2009 - Current ~ Administrative Assistant/Data Entry
Corestaff Services, Concord, NC
. Worked as a temporary employee preparing utility bills for a township
and taking payments, processing estimated tax payments for the
Internal Revenue, entering survey information into data base for the
Boy Scouts, and creating standard operating procedures for a local
lab.
. Reception
September 2008 - March 2009 ~ E-Chat Agent
Connextions, Concord, NC
. Customer Service via Chat for major cell phone provider. Trouble
shooting, billing issues, activations, and
programming
March 2008 - April 2008 ~ Administrative Assistant
Advance Auto Supply / Corestaff, Cornelius, NC
. Provided temporary support to organization during office start-up
. Assisted Senior Vice President of East Operations. Set up all office
systems for this new office
. Documented daily commercial and over-the-counter sales for
accountants and Sr. VP review
. Managed all operations of the front office
July 2007 - January 2008 ~ Administrative Assistant
Square D / Adecco, Salisbury, NC
. Provided temporary administrative support
. Assist Controller with duties as assigned including processing of
accounts payable
. Assist Human Resources Manager including management of temporary
workforce
April 1998 - February 2007 ~ Senior HR Assistant
Eaton Corporation, Concord, NC
. Conduct payroll activities for all positions
. Drive and improve employee involvement by promoting and evaluating
rewards, recognition and employee suggestion programs, maintaining
supplies for programs and analyzing usage and feedback to make
improvements
. Assist staffing initiatives by posting positions internally and
externally as appropriate, coordinating interviews for both the
candidates and the interview teams, complete all new-hire processes
and paperwork (drug screen, background check, order business cards,
computer hardware, etc.) follow-up to ensure new-hires complete their
orientation process, etc.
. Support plants training programs by assisting the HRM in scheduling
and coordinating events and monitoring training effectiveness using
established methods
. Communications - responsible for writing and publishing plant
newsletter, present information at plant-wide meetings, and
maintaining bulletin boards
. Administrative duties include recording and tracking of overtime,
maintenance of employee medical and personnel records to ensure they
were up to date and in compliance, audit attendance to assure
compliance
. Process, verify, maintain and analyze documentation related to
personnel activities such as staffing, recruitment, training,
grievances, performance evaluations, and classifications
. Maintain HRMS data to ensure data integrity and analyze for
discrepancies
. Support HRM with the development and maintenance of the affirmative
action plan
. Coordinate temporary employees, maintain and approve time, process
invoices
. Liaison for employee service vendors such as: vending machine
company, uniform and janitorial services
. Champion and coordinate Employee Activities Team to include community
involvement and plant activities
. Maintain petty cash fund for plant
January 1998 - April 1998 ~ HR / Payroll / AP
Eaton Corporation / Olsten's Staffing, Concord, NC
. Conduct payroll activities from timekeeping through check processing
. Workers compensation and disability claims processing. Assist plant
manager in HR functions as required
. Accounts payable processing from matching to check processing
October 1997 - December 1997 ~ Accounts Payable / Payroll Clerk,
Temporary Position, Charlotte, NC
April 1997 - September 1997 ~ Accounts Payable Specialist, Matshusta
Compressor Corp. of America, Mooresville, NC
April 1996 - January 1997 ~ Office Manager, Divine Enterprises, Inc., N.
Syracuse, NY
October 1993 - March 1996 ~ Owner and Operator, Lester's Business
Supplies and Services, N. Syracuse, NY
June 1991 - September 1993 ~ Bookkeeper, William-Allen Real Estate,
Liverpool, NY
October 1989 - May 1991 ~ Full Charge Bookkeeper, Marx Machine and Tool,
Syracuse, NY
February 1975 - August 1989 ~ Staff Accountant, Blue Cross and Blue
Shield of CNY, Syracuse, NY
PROFESSIONAL SKILLS
V COMPUTER SKILLS
. Proficient in using personal computer skills in such programs as
Microsoft Windows, Microsoft Word, Excel, Access, PowerPoint,
Kronos (time keeping system), Lotus Notes, PeopleSoft Payroll,
Oracle (General Ledger, Payables, HRMS), Macola, and Visio. Brass
Ring Applicant Tracking System. CITIPAK Utilities.
. Create and distribute a variety of reports using Access, Powepoint,
and Excel
V QUANTITATIVE SKILLS
. Completed and submitted invoices and process for payments
. Handled expense reports with account summaries
. Maintained inventory of rewards for recognition program
. Demonstrated knowledge of and accountability for payroll and
employee records, Manage petty cash
V INTERPERSONAL AND TEAMWORK SKILLS
. Entrusted to process confidential employee records such as salary
changes, vacation/absenteeism reports, disciplinary action, and
performance appraisals
. Interact with a wide variety of personalities while scheduling
meetings/appointments
ACCOMPLISHMENTS
V COMMUNITY SERVICE
. Successfully acquired a grant for Royal Oaks Elementary School that
enabled the school to build a walking/running track. The track
aides the students and community in creating healthier lifestyles
. Successfully acquired a grant for Coltrane-Webb Elementary School
enabling the school to create a program to assure that the skills
of children entering kindergarten are more equal
. Managed a venue for the Special Olympics Annual Basketball
Tournament for years 2006 and 2007
. Spearheaded numerous coat drives and fundraisers to help local
schools
V REWARDS AND RECOGNITION
. Employee of the year 2004
. Perfect Attendance 2004, 2005
V OTHER
. Developed an HR Scorecard to track various goals and deadlines.
This scorecard was later benchmarked throughout our division
EDUCATION and TRAINING
Currently pursuing Bachelor's Degree in Business Administration, Capella
University - 2005 - Present
Accounting, Taxes, and Banking, Onondaga Community College - Syracuse, NY
- 1975 - 1976
AAS - Executive Business Administration, Central City Business Institute
- Syracuse, NY - 1971 - 1973
Front Desk Security, Job Hazard Analysis, Hazwoper, Accident
Investigation, First Aid and CPR, Lean Manufacturing, Workers
Compensation, FMLA, and FLSA, Human Resources and the Law