Customer Service Sales

Eddie Woods III *** Monticello Drive, Branford, Ct 06405 203-***-****

Objective: Seeking a Secure Position

Experience:

TOWN & COUNTRY CREDIT

New Haven, CT. 05/ 2005-02/2010

Loan Officer:

Sales of Residential Mortgages: Processing personal and financial information. In a Call

Center setting, Making and receiving over sixty (60) Incoming/Outbound calls a day. I

delivered world class customer service and build customer satisfaction and loyalty. I also

provided effective and timely resolutions to many different ranges of customer inquiries.

Complete ongoing training to stay abreast of product, service and policy changes. I had a

positive and cooperative tone with both customer and coworkers.

DIGITAL WIRELESS SOLUTIONS

Orange, CT. 1998-2005

Account Manager:

I was accountable for the sales of targeted and existing accounts. I had daily interaction

with dealers, and different branches to develop new key accounts. I orchestrated Radio

and Newspaper advertising, Sales, and education of product to customers. My duties also

included the training of coworkers in sales and product information, delegating team

schedule, and purchasing of products and inventory control. Daily organization of

merchandise and store displays.

LORD & TAYLORS

Scarsdale, NY 1994-1995

Security Guard:

Duties Included: Patrolled assigned areas on foot to ensure personal, building, and

equipment security. I Examined doors, windows, and gates to determine that they

are secure. Informed and warned violators of rule infractions, such as loitering,

smoking, or carrying forbidden articles.

FURNITURE WORLD

New Rochelle, NY. 1988-1997

Shipping Manager:

Warehouse Duties included: Shipping and Receiving of Parcels, Telesales of Training

Guides, Forklift driver and Delivery and Pickup of parcels and supplies lifting over

100lbs. Shipping boxes of Magazines, and different training Guide marketing materials.

There were consistently over 100 packages shipped on a daily basis. Mailroom duties,

inventory control, and general office duties, which included: Computer Data Entry

Education:

Monroe College, New Rochelle, NY 1994-1996

Business Administration / Accounting

Skills:

Sales/Marketing, Customer Service Excellence, Expert Communicator, Competitive

Maneuvering,, Client Development, Expert Closer, Experienced in all warehouse

operations, Shipping, Receiving, Mailroom duties, Supervision & Training of new and

existing employees, Knowledge of general office duties. MS Word/Excel/Outlook, Fed

Ex, and UPS computer systems.

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