Customer Service Representative

**** ***** *** (down)

Cleveland, Ohio *****

216-***-****

**********@*****.***

Cevar Thompson

Objective: Hard working, fast learner seeking employment where I can

utilize my clerical and customer service skills for advancement towards a

rewarding career.

Experience

2009- Tenable Security

Cleveland, Ohio

Cleveland Browns Stadium (seasonal)

. Observe and assist with crowd control

. Customer Service

2009 Harbor Light Complex

Cleveland, Ohio

Internship 180 hours - Correctional Case Manager

. Monitor computer lab

. Assist with job search and resumes

. Intake interviews

. Investigate incident reports

. Daily observations of corrections policies and procedures

2005-2009 National City Bank Cleveland, Ohio

Operation Processor

. Extract incoming mail

. Register checks and create batches

. Key in check amounts, 12,000 kph

. Re-associate batches with copies

. Reconcile check amounts for final repair before deposited

. Mail- out packages to customers

2004-2005 BP Gas Station

Cleveland, Ohio

Customer Service Representative

. Running the cash register

. Counting inventory

. Stocking Cooler

. General cleaning duties

2000-2003 Global Solutions

Staffing University Hts, Ohio

Office Assistant

. Answering incoming calls

. Typing, 50wpm

. Assisting with staffing needs

Education

2010 Bryant & Stratton College Cleveland, Ohio

. Graduation with BA is Criminal Justice anticipated in 2012

2006- 2009 Bryant & Stratton College Cleveland, Ohio

. Associates of Applied Science in Criminal Justice

. Received August 2009 3.0 GPA

Interests

Helping people, criminal justice field, computers and

technology, furthering my education

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