Customer Service Medical Billing

Stacey K. Sulton

**** ****** **** *** *

Baltimore, MD 21215.

Tel: 443-***-****

Email: *********@*******.***

Profile

I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed

in any given environment. I love to learn, and am always up to a challenge whatever the

situation. I get along well with others, with also working efficiently on my own. I am

seeking a position where I can develop and excel while giving my best to an employer.

Education

All-State Career Baltimore, MD Medical Billing and Coding (2008-2009)

Medical Billing & Coding 760 hours

Fundamentals of Basic Medical Terminology

Computer Software Applications

Essentials of Human Anatomy

Medical Coding

Medical Billing & Software Tools

Health Care Administration

Externship 160 Hours

Called and Verified insurance and processed

Worked on Emdeon Software

ICD-9, CPT Manual & HCPCS

General administrative duties

Western School of Technology and Environmental Science Baltimore, MD Diploma (2001 -

2004 )

Work Experience

Baltimore Data Capture Center, Document Analyst (03/2010-09/2010)

Recognize suspect mail that requires special handling; Maintain health and safety while

performing document preparation; Prepare batches of booklets and single sheet forms;

Determine if exceptions processing is required and know the paper actions for handling

exceptions; Complete batch header sheets; Ensure that no forms is thrown away; Load

completed batches of forms onto the carts for scanning in Imaging; Verify that the tray

label matches the barcode on the batch header sheet.

Bank of America, Banking Operations Clerk (08/2006-09/2008)

Monitored daily reports and work flow to ensure all goals were met in a timely manner;

Identified training needs for staff members and provided where applicable; Communicated

with shift supervisors about operational changes and goals; assisted mangers with

assigning and quality controlling work; Provided effective and efficient operations

support for assigned areas; Accurately and efficiently encoded a variety of checks and

other financial documents; Provided customer service and/or specialized accounting

services involving operational issues; process and assist mail processing; Operated high

and low speed mail processing machines.

Wal-Mart, Cashier/Customer Service Manager (08/2005-08/2006)

Provided excellent customer service; responsible for talking to customers, responding to

their questions and give assistance while processing transactions; have basic math

skills and the operational knowledge of running a cash register; Possess the people

skills necessary for interaction with customers; Effectively confirm identification for

customers purchasing age restricted products.

Additional Skills

Skills:

I have skills in Microsoft Word, Excel, Internet, Customer Service, Filing and sorting,

Multi-task, Paying attention to detail, Helping Others, Making Decisions, Manage data or

Records, research, review documents and teamwork. I'm interested in learning as much as

I can in whatever I do.

Reference

Reference Available on Request

Contact this candidate