Medical Billing Customer Service
Resume:
Kimberly Rivera, CPC-A
Virginia Beach, Virginia 23464
Email address: ********.********@*****.***
Objective
Secure a position as a Medical Billing and Coding Specialist in a medical
office and/or hospital.
Highlight of Qualifications
. Certified in Medical Billing and Coding
. Knowledge of Medical Terminology, CPT, ICD-9 CM and HCPCS Level II
. Processed Title XVIII secondary claims for billing purposes
. Member of the AAPC since 2009
. Possess work experience in a medical office setting
. Outstanding Customer Service Skills
Work History
Administrative Service
. Handled a 4-line telephone system
. Successfully assisted customers in various transactions such as
applying payments, making adjustments, returns and opened one to two
new accounts on a daily basis
. Assisted three to five Outside/Inside sales people
. Adhered to strict deadlines and maintained a high level of organizing
responsibilities
. Worked directly with customers via the telephone and solved their
disputes
. Knowledge of working in a fast-paced retail environment
Computer Experience
. Updated patient medical accounts utilizing Misys Tiger Healthcare
System
. Input daily on average 50 - 60/per hour data entry forms
. Extensive Microsoft skills in Word, Excel, and Access
. Processed office materials online with large multi-media companies
Employment History
Medical Billing & Coding (Volunteer)
. Cardiac Diagnostic & Treatment Center, Portsmouth, VA Present
Retail
. MACYS, Garden City, NY 2005 - 2009
Office Assistant
. Champion Window Company, Plainview, NY 2004 - 2005
. Newsday, Melville, NY 1998 - 2004
Order Entry Clerk
. Newsday, Melville, NY 1995 - 1998
Education/Certifications
. Certified Professional Coder, AAPC, 2010
. Certificate in Medical Billing and Coding, Tidewater Community College
Norfolk, Virginia, 2009
. Career Readiness Certificate (Silver), Commonwealth of Virginia
. Bachelors Degree in Management Information Systems, SUNY at Old
Westbury Westbury, NY
Contact this candidate