Chelsey M. Doty

**** ***** **** *** ****, Abilene, Texas 79606 Mobile: (325) 480-

6182( E-mail: abkuke@r.postjobfree.com

Profile

A productive team leader and customer service professional who is an important

contributor to the success of the department by developing an organizational

culture that fosters teamwork, and providing exceptional customer service. An

individual contributor who demonstrates a systematic approach in carrying out

assignments and exerts a positive influence on the organizational climate.

Effective Communicator. Communicates with credibility and confidence;

energetic, patient and diplomatic; effectively communicates upward, downward

and laterally.

Peer Trainer. Excels in training, leading, and motivating others. Promotes a

high degree of morale by creating shared drive and purpose.

Customer Service Provider. Provides the highest level of customer service,

ensuring that customers are completely satisfied.

Team Leader. Displays leadership traits appropriate to the situation, taking

a leadership role in group situations. Is able to quickly create rapport and

inspires others to do their best.

Principled Contributor. Adheres to ethical principles that reflect the highest

standards of organizational and individual behavior. Demonstrates a high

degree of integrity, challenge, and drive.

Areas of Expertise

High Intermediate fluency in Spanish

Word, Excel, PowerPoint

Online Media Planning Center

MAC Environment

WordPress

Project Management

Accomplished Writer and Editor

Professional Experience

Faith Life Church/Now I Johnstown, Ohio

July 2010- August

Product Manager 2010

Received and sent out product for Faith Life Now while

keeping up records of said product. August 2009 -

Uploading mp3's and created product codes. June 2010

Created and maintained professional relationships through

electronic mail and telephone.

Tended to mail through mail merges and Pitney Bows machines.

KinderCare Learning Centers Whitehall, Ohio

Teacher

Maintain a safe and fun learning environment for children ages 18 months to

2-/12 years.

Responsible for all aspects of childcare including maintaining the classroom,

serving meals, supervising play & activity, nap times, hygiene, and

enrichment sessions (teaching colors, shapes, manners, etc.).

Maintain positive interaction with parents, colleagues and site directors,

keeping the children's welfare as the top priority.

Provide daily updates to parents and prepare weekly and monthly reporting to

site director regarding children's progress.

Chelsey M. Doty- Page 2

Mobile: 614-***-**** ( Email: abkuke@r.postjobfree.com

Professional Experience - Continued

Kohl's Department Stores Abilene, Texas - Columbus, Ohio 2007 - 2009

Cashier Specializing in Customer Service

Trained new cashiers on how to operate cash registers, solicit credit, and

provide great customer service.

Provided excellent customer service by assisting customers with exchanges,

locating merchandise, processing payments, and resolving credit card issues.

Accepted and processed payment, reconciled cash drawer.

United Supermarkets Abilene, Texas 2006 - 2007

Cashier

Hired as a Sacker, promoted to Cashier within two months, cross-trained as

Bakery Clerk.

Assisted customers with locating merchandise, processing returns and special

orders, product selection, personalizing bakery items.

Provided exceptional customer service, answered phones, directed calls,

greeted customers.

Memorized 100+ PLU codes, maintained cleanliness of bakery department,

restocked shelves, and priced products.

Leadership Experience

Fine Arts Administrative Assistant Intern Faith Life Church, Johnstown,

Ohio (2010).

Servant leadership responsibility included managing group projects,

recruiting volunteers for special events, scheduling and managing workshop

speakers, assisting with national meetings and department workshops, writing

for television broadcasts, social media & outreach catalog.

Volunteer Experience

Assisted in Children's and Music Departments; Served as Youth Sponsor, Bistro

Worker, Greeter for New Hope Church, Abilene, Texas (2002-2008).

Education

Faith Life Ministry College Johnstown, Ohio

Associate of Biblical Studies (2010) Graduated with Honors; GPA: 3.87

Internships in Administration, Creative/Performing Arts, Children's & Teen's

Ministries

Wylie High School Abilene, Texas

High School Diploma (2007) Graduated with Honors; GPA: 3.8

Professional Development

CEO Leadership Training (2009, 2010)

Conflict Negotiation (2010)

DiSC Personality Test Behavioral Assessment (2010)

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