Pamela R. Bell
*** ****** *, *** * . Bayonne, New Jersey 07002 . 201-***-****. email:
**********@*****.***
Objective
Seeking an Administrative Assistant position which will require me to
utilize my computer knowledge, strong people skills, organizational
abilities, and business experience.
Professional Experience
Sentry Centers Midtown East, New York City, NY
February 2010 - July 2010
Sales Manager
. Establish client base of organizations, associations, social and
corporate businesses through direct outside and inside sales effort
for the purpose of securing business for the conference center
. Network extensively with clients to build successful business to
business relationship
. Created proposals and contracts
. Conducted professional and detailed site inspections of the conference
center
. Follows up to ensure guest satisfaction
Hyatt Regency Jersey City, Jersey City, NJ
May 2007- July 2009
Meeting Connection Sales Manager
. Successfully achieved monthly quotes
. Negotiate guestroom rates, meeting room rental, function space, and
hotel services within approved booking guidelines
. Initiated and follow up on leads
. Managed room block size to ensure the proper pickups and maintain
relationships with clients for future sales
. Created proposals, contracts, and Banquet Event Orders
. Entertained potential clients and guests
. Solicited new and existing accounts to meet and exceed revenue goals
through telephone solicitation, outside sales calls, site inspections
and written communications
Catering Representative (Catering/Convention Services Coordinator)
August 2004 - May 2007
. Developed a fully working knowledge of the operations of the hotel,
including Food and Beverage, Guest Services, Audio Visual and
Reservations
. Communicated menu and event related information to Culinary and
Operation staff by creating and distributing timely details and
complete Banquet Event Orders
. Maintained key accounts
. Manage client's sales contracts to ensure that the account adheres to
food and beverage minimum, guest room block and attrition when
applicable
. Actualized banquet food and beverage revenue
. Attended weekly menu reading meetings with the hotel's Operation
Department (Banquets, Culinary and Stewarding)
. Coordinated and executed VIP amenities for clients
. Planned and conducted pre-cons and post-cons
. Up-sold room rental and food & beverage by creating unique packages
that satisfied the client's needs
Hyatt Regency Philadelphia, Philadelphia, PA
June 2002 - August 2004
Catering Administrative Assistant
. Provided administrative support to three Executive Managers with
different markets
. Liaison between all impacted departments to ensure proper
communications and reporting practice
. Kept track of monthly and yearly production reports for the Catering
Department
. Created proposals, contracts, and Banquet Event Orders
. Monitored managers' schedules
. Process monthly expense reports reflecting supporting documents
. Execute word processing projects, including large-scale mailings,
correspondence, and manuals
. Organize office and design systems to maximize operations
. Handle inventory and requisitioning of supplies
. Conducted detail site visits of the hotel
Certificates
Professional Prospecting Skills
Professional Sales Negotiations
Professional Selling Skills
Awards
Outstanding Production Achievement Award 2008
Outstanding Production Achievement Award 2007
Outstanding Production Achievement Award 2006
Outstanding Production Achievement Award 2005
Rising Star (Supervisor) of the Quarter -December 2005
Employee of the Quarter - August 2004
Education
Delaware State University 1996-1999, Dover, DE
Graduate 1996, Norman High School, Norman, Oklahoma
Technical Skills
Microsoft Applications: Word, Excel, and PowerPoint, Opera, Envision,
Delphi.net,
Reservation System, Meeting Matrix, Lotus Notes, StarCite, Cvent,
Google and Knowland Group
Member
Professional Convention Management Association (PCMA) of the New York Area