Manager Maintenance

[pic]I am an accomplished IT professional with demonstrated success with

comprehensive system support, upgrading and troubleshooting skills.

Dedicated and organized with strong collaboration skills to lead, work with

diverse groups effectively and strong communication skills.

Technical Expertise

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Operating Systems: Windows 2000 Professional & Server, Windows XP/Vista

Windows Server 2003 SP2

Networks/Protocols: LAN/WAN, TCP/IP, POP3, DHCP, SMTP, FTP, TELNET, VPN,

RIP, NAT, IGRP, TFTP, Ethernet

Hardware: Cisco Routers, Cisco 2900 series Switches, Laptops,

Workstations

Servers (HP, Dell, Compaq, IBM), and Network Cards, repair

and

Troubleshooting of equipment (Laptops and Workstations)

Software: Microsoft Office Suite Enterprise 2007, Internet

Explorer/Mozilla

Firefox, Symantec Backup Exec 12.5, and Microsoft Exchange

Professional Experience

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JurInnov, Ltd.

Obtain evidence from electronic devices for investigations.

SYSTEM ANALYST Jan 2008 to Feb 2010

Multifaceted responsibilities to identify anomalies, research and apply

resolutions to all anomalies found in the server logs located in Germany,

Canada, and within the organization. Configured new backup jobs along

with configuring duplicate backup jobs to tape, established new schedules,

configuration of selection list, devices, and media sets. Maintained tape

library and scheduling of tape usage for daily, weekly and monthly backups.

Disaster Recovery of selected data from disk and tape for Germany, Canada,

and the organization was performed quarterly successfully. Exchange and

Blackberry logs were downloaded at the beginning of each month and stored

on DVD for message recovery. Daily SQL reporting of SQL backups and

processing of SQL reports if not processed the previous day.

. Installed and configured Symantec Backup Exec 12.5

. Maintained the backup jobs for Germany, Canada, and JurInnov

. Maintained Maintenance Plans documentation for Germany, Canada,

and the JurInnov which reflected current schedules and updated

plans upon a time change in a backup jobs schedule

. Maintenance Schedules posted in network operations center

when updated for verification of backup jobs when changes

were needed

. Maintained Backup Operations documentation for Germany, Canada

and JurInnov which reflected all scheduled backup jobs

. Daily - Included Image backup jobs from SAN bi-weekly

. Weekly - Data saved bi-weekly

. Monthly - Processed at the end of each month

. Installation of Windows Server 2003 SP2

. Installation of all server requirements:

. Drivers for network access

. Windows Server 2003 Resource Kit Tools

. Internet Information Services

. Windows Office Enterprise 2007

. Windows Server 2003 R2 Administration Tools Pack

. Acronis Backup & Recover

. Installation of System Center Configuration Manager 2007

. Installed in a virtual environment successfully

FEDEX Ground

Delivery of packages throughout the city.

PACKAGE HANDLER Oct 03 to Jan 08

Unload several trailers with various sized packages. Packages are sorted

and distributed to different lines for delivery to customers.

Education

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Bachelor Degree Technical Administration, DeVry University

Associate of Applied Science Computer Network Technology, Remington College

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