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Customer Service Manager

Location:
Gainesville, FL, 32608
Posted:
September 22, 2010

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Resume:

**** ** ********* **. ***# **** Gainesville, Fl. *2608

407-***-****

********@*******.***

Syed Raheem

Career Accomplishments

BROADBAND ACCESS SERVICES

1. Managed 25 Million Dollar Inventory

2. Worked in a time sensitivity environment.

3. Managed 20 different contractors

4. Oracle based Software

TEAMSPORTS USA

5. Installed and implemented Point of Sale.

6. Increased sales by 30% by training employees and providing first class customer service

7. Improved Customer Average by 15%.

8. Managed 5 person staff

OCEAN AIR ENTERPRISE

9. Received 3 promotions.

10. Managed 15 person staff

Experience

September 2007 2009 Material Manager Supervisor: Tom Doherty 401-***-****

Broadband Access Services Inc. Ocala/Gainesville, FL

11. Upgrade COX COMMUNICATIONS from 750 MHz to 1 GB.

12. Ordering and Maintaining Material for the project

13. Oracle based Software

14. Coordinated all requisition from Cox and its Vendors.

15. Inventory Control

2002 September 2007 STORE MANAGER Supervisor: Sid Siddiqui 321-***-****

Team Sports USA Orlando, FL

16. Hired and trained employees

17. Merchandising, Stocking, Customer service

18. Counseled Customer complaints and employees issues

19. Run daily retail store operations

1996 2002 Manager/Warehouse Manager Supervisor: Farooq Syed 407-***-****

Ocean Air Enterprises Orlando, FL

20. Hired and trained employees

21. Merchandising, Stocking, Customer service

22. Received Shipment from Whole sellers.

23. Distribute Merchandise among stores.

24. Inventory Control, replenish stores with items sold.

1992 1996 Sales Associate Supervisor: Mo Maali 407-***-****

Sports Dominator Orlando, FL

25. Customer Service.

26. Cashier, Exchanges and returns

27. Receiving and Merchandising.

Education

28. Bachelor of Arts Degree, Oct 2010

29. Saint Leo University, Gainesville, Fl

30. Major: Business Administration Management

31. GPA: 3.6/4.0

References

32. Maurice Dubuc 772-***-**** Construction Supervisor Ocala, Fl.

33. Steven St.Pierre 401-***-**** Construction Supervisor Ocala, Fl.

3 4. Adam Gause 352-***-**** Cox Communication, Gainesville, FL



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