R oberto Carrasco
Arlington, Virginia 22209
H: 703-***-****
C: 202-***-****
******.********@**********.***
OBJECTIVE
Business analyst / developer position
SKILLS PROFILE
Vast experience with analytical coding, maintenance of data in different
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e nvironments, and resolution of pricing issues
Long background of customer support and service: over 500 data providers
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Excellent problem-solving skills and capability for alternative courses of action
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High attention to detail: 99.66 percent coding accuracy in 2009
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Long experience with team-based work and projects
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Excellent communication skills
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Capable of working effectively under time pressure with short deadlines
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Proficient in Word, Excel, PowerPoint, Solver, Microsoft Project
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Proficient in Spanish
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EMPLOYMENT HISTORY
Senior Tariff Analyst 2 001 - currently
Airline Tariff Publishing Company
( ATPCO), Dulles, VA
• Responsible for coding, analysis, and auditing of airline data.
Duties involved close customer communication with airlines’ pricing departments for
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c oaching and support of their databases
“Recognition Award” in 2008 for contribution to company’s goals and values
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“Recognition Award” in 2007 for contribution to company’s goals and values
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Highest accuracy in the Input Services department during year 2007, 2008, and 2009
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EDUCATION
Master of Business Administration 2 010
University of Maryland
GPA: 3.467
Bachelor of Science 2 002
Computer Networking
S trayer University
Diploma 2 000
C omputer Information Systems
S trayer University