Project Manager

Mumtaz B Schneider

**** ****** ****** ********, ********** 92009 858-***-****

******@*******.***

* *********

To secure a challenging position in which I can provide expertise in the

areas of business applications analysis, process improvement, IT project

implementation, and software solution design

2 Summary of Qualifications

Offering over eight years of progressive experience as a business analyst

in full IT project implementation lifecycle

Excellent analytical skills - ability to streamline processes and stabilize

inefficient operations

Expertise in managing and developing Program/Project Management Office;

Implemented several Project & Portfolio Management solutions

Proficiency with financial reporting & management, data management; an

expert with Microsoft Office Suite

3 Professional History

Senior Project Consultant/Business Analyst

Contract Services for Saveonresorts and Blue Mango

02/09-Current

Consulted with client to define need or problem, conducted research,

analyzed data, and recommended solutions

Performed diagnostic evaluations of management and supervisory personnel

and prepared detailed findings and implemented recommendations

Designed and installed more efficient operating, financial, and training

systems that increased productivity

Worked with client to design marketing materials and create sales

presentation

Project Manager/Business Analyst

02/06-12/08

Contract Services for Sony Electronics (TEK Systems), San Diego, California

Managed implementation for Project and Portfolio Management tool including

schedule, budget, consultants, and deliverables

Created current and future narratives/workflows and documented functional

and technical requirement

Consolidated and reported on IT portfolio spend and activities to

Executives using custom excel pivot table reports

Created and administered project prioritization and governance process

Played a key role in developing and presenting the IT budget

Facilitated monthly ISSA project review meeting

Generated reports which analyzed key response time metrics to ensure

Vendors were meeting standards outlined in their SLA agreement

Senior Business Analyst

08/04-01/06

Grand Pacific Resorts, Carlsbad, California

Led new software implementations and current system upgrades

Documented current system and business processes using flows and narratives

Performed competitive analysis of software products to find best solution

Created report specification documents and project plans for various

applications

Worked with software vendors to troubleshoot bugs and design enhancements

Senior Business System Analyst 03/02-

08/04

Wireless Facilities, Inc, San Diego, California

Implemented project management solutions for new internal and external

customers using both Microsoft Project Server and WFI's proprietary

enterprise project management (EPM) platform. Researched client

requirements, analyzed gaps between requirements and product features,

created custom page layouts/reports, and integrated legacy data

Wrote RFP/RFI responses, user-guides, training materials, and technical and

functional specification documents

Conducted training in-person through NetMeeting and via telephone

Verified product usability, performance, and bug/defect repairs

Business System Analyst 06/01-03/02

Contract Services for Sony Electronics, Inc (CFS, Inc), San Diego,

California

Participated in various IT project implementations; created requirements

documents in accordance with Oracle's AIM Methodology and translated

solution design information into process de-compositions and narratives

Worked as a liaison between Sony ISSA and the third party consulting

services to facilitate contract settlement

Devised and streamlined internal processes for vendor payments and

accounting

Wrote test scripts, coordinated user acceptance testing, and troubleshot

issues

Responsible for problem management tracking; created a custom database

designed to track project issues and resolutions

Designed and implemented a supplemental database for internal model-number

cross referencing between two divisions

Worked with end-users to troubleshoot Oracle Applications (v.11.03)

failures

Project Assistant 06/00-06/01

Contract Services for CAP Gemini Ernst & Young (Markar Associates, Inc),

San Diego California

Reviewed, exported, and validated data profiles in Oracle 11.03

applications

Participated on application unit testing and application setup exercises

Prepared setup and training documentation for various phases of Sony's

Oracle Configure-to-Order IT Project Implementation

Maintained master project schedule, produced reports outlining task

assignments and milestone target dates

1 Education

Bachelor of Arts, Sociology - University of California, Irvine

Bachelor of Arts, English - University of California, Irvine

Masters Business Administration - University of Southern California

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