**** **** *****, ********* **** ***************@***.***
Carrollton, TX 75010 972-***-****
PROFESSIONAL SUMMARY
Ms. Flowers is a motivated, personable business professional with multiple
college degrees and a successful track record. Her industry experience
includes consulting, food and beverage, insurance, banking and
telecommunications. She is talented in quickly mastering technology,
diplomatic and tactful with professionals and non-professionals at all
levels, and accustomed to handling sensitive, confidential records. She is
flexible and versatile- able to maintain a sense of humor under pressure
and thrives in deadline-driven environments. Her strong customer facing,
interpersonal and written communication skills have afforded her the
ability to influence and motivate clients and employees. She excels in
managing multiple tasks concurrently with her detail, problem-solving and
follow- through strengths. Ms. Flowers' proficiency to detail and team
player expertise will be an asset for your company.
SKILLS SUMMARY
Finance/Accounting (monthly close Human Resources and Information
and monthly reporting) Systems
Data Analysis/Report Creation Auditing
Project and Profit Center Budgeting Project Management/ EVMS
COMPUTER SKILLS
Proficient in Microsoft Office (Excel, Word, Outlook, Visual Basic,
PowerPoint, Project) ADP, Report Smith, Hyperion, PL/SQL, SQL, Visio,
Oracle, SAP R/3, SAP B/W, SAP BEX Analyzer, PeopleSoft accounting module,
Snag-It v9, Ceridian HR, SharePoint, and FDIC Security Clearance.
PROFESSIONAL EXPERIENCE
Bank of America, Plano, TX
12/2009 to present
Financial Business Analyst with CRM operations Group in National
Underwriting Department (contract)
. Develop workflow and procedures according to business needs and
requirements. Lead projects and coordinate resources. Write training
documents and train employees on the creation of daily mortgage
remediation reports. .
. Currently working with the mortgage remediation process which is
basically the auditing department after funding.
. Create workflow for data extraction of monthly mortgage funding in
error reports.
. Developing monthly and daily report trending for mortgage funding in
error reporting and QC audit.
. Tasks include monthly PowerPoint Decks and Daily Audits that have been
worked and Appealed
. Utilized MS Excel, MS PowerPoint, SQL Server, MS Access and SharePoint
to create reports.
. Utilized Visio for process flow diagrams.
PBS&J, Dallas, TX
11/2009 to 12/2009
Marketing Intelligence Analyst (Contract)
. Responsible for marketing pipeline activities involving implementation
profitability analysis, forecasting and financial reporting for a
business unit or associate area.
. Develop monthly trend marketing pipeline deck for marketing
management.
. Tasks include business analysis, management reporting and gap analysis
for Financial Leadership.
. Utilized MS Excel, MS PowerPoint, MS Access and SharePoint to create
reports.
Accenture, LLC, Irving, TX 2/2008 to 6/2009
Finance Business Specialist with F&AD Global Reporting (Contractor through
Comsys)
. Key responsibilities include contributing to the management reporting
monthly production cycle (CEO/CFO/COO Briefing, State of the Business
Briefing, Service Group Reporting, and support for other management
reporting projects) and providing ad hoc research and analytical
support understanding the data model and primary data sources,
analyzing results(Operations Scorecard, OI, Labor costs, Labor hours,
Revenue, Constant Currency and Pipeline) and identifying key drivers
of financial performance for MTD/QTD/YTD.
. Wrote training documents and trained employees for SAP reporting
validation turnover to Buenos Aires.
. Tasks include business analysis, management reporting and gap analysis
for Financial Leadership.
. Utilized MS Excel, MS PowerPoint, SQL Server, SAP R/3 BW and SAP R/3
BEX Analyzer to create reports.
. Utilized Visio for process flow diagrams.
Black and Veatch, Irving, TX 11/2007 to 1/2008
Cost Engineer with Telecommunications Group (Contractor through Intronics
Solutions)
. Conducted accounting monthly close responsibilities consisting of
reconciliations, accruals, analysis, EAC and EVMS, financial
reporting.
. Handled unit pricing contracts.
. Assisted with vendor progress measurement, WBS, variation analysis,
cash flow and forecasting for cable installation projects.
. Used design drawings to do take-offs for inventory and labor pricing
(directs and indirects).
. Utilized Excel spreadsheets to track invoicing and payments for
construction contracts and other purchase orders (external labor,
internal labor, per diem, design, automotive rentals).
. Wrote process and training documents using Visio and MS Word.
. Analyzed payroll and project expenses using pivot tables, v lookup,
conditional formatting, etc.
. Wrote MS Access code for forms to track project controls.
. Assisted in budget preparation for telecom installation, contract and
proposal preparation (RFPs), SOWs and project reporting (IRR and
Payback period).
Cadbury-Schweppes, Inc., Plano, TX 10/2006 to 11/ 2007
Financial Analyst in IT Finance and SDS groups (Contractor through Protech
Solutions)
. Conducted monthly close consisting of inter-company reconciliations,
accruals, analysis, financial reporting, journal entries (posting and
processing for scan to SAP R/3), prepared schedules (prepaid
amortization), reconciled balance sheet accounts on a monthly basis,
assisted in forecasting and ad hoc requests.; understood and followed
GAAP.
. Facilitated process to dispose of IT assets as well as process to have
them removed from the asset ledger; sought insurance reimbursement for
stolen equipment Was available to support cost center owners in
gathering details as to specific postings in their cost centers;
documented SAP R/3 procedures to pull monthly reports, to uploaded
journal entries, viewed vendor payment status and invoices plus
documented and trained other employees on accounting accrual process.
. Worked with application support and maintenance as well as SAP cost
center owners and finance team to assist in the refinement, variance
analysis and updates to the global solutions budget.
. Prepared, reviewed and analyzed IT budgets which included payroll,
contractors, software, hardware, and travel expenses by utilizing
Excel (pivot tables, merging data, countif, sumif, formulas, arrays,
and linking data to different worksheets). Reviewed and modified IT
reports in SAP R/3 and Hyperion for accuracy.
. Executed purchase requests and tracked invoices and payments for
software maintenance contracts and other purchases.
. Remained SOX compliant while being a member of the SDS group (Budgets)
and IT Finance (Accounting) group.
Affirmative Insurance, Addison, TX 12/2005 to 10/2006
Human Resources Information Systems Analyst
. Created and maintained organizational charts using Org Plus for 1200
employees.
. Generated reports via ADP system through the Report Smith software
(SQL based).
. Reviewed, sorted, and analyzed HR reports(examples of reports include:
Birthday, Anniversary, Licensing, Headcount, Benefits, Turnover,
Hiring trends, Compensation, Diversity trends, Performance
Evaluations)
. Ensured that job descriptions are on file and accurate.
. Entered employee records and changes in ADP
. Prepared termination paperwork and severance packages and conducts
exit interviews.
. Assisted supervisors and management with employee evaluations, pay
increases and disciplinary action when necessary.
. Created HR metric reports in Excel (knowledge of mail merges, merging
data, pivot tables, v lookup, conditional formatting, charting,
graphing, merging data, countif, sumif, formulas, arrays, and linking
data to different worksheets).
. Input payroll, commission data and terminated employees during the
payroll process.
. Responsible for timecard approvals in Etime.
. Responsible for compensation surveys (JAIC, Mercer, Comp Data and
Quorum Group).
. Skilled at being ADP system administrator (access privileges, creating
new users, etc.).
. Trained fellow HR employees on the ADP system.
. Ensured all HRIS data was accurate. Remained SOX compliant by making
sure users were deleted from ADP system when access was not needed and
helped to gather user and privileges for the audit department to
review monthly.
Cebridge Connections, Dallas, TX 10/2003 to 8/2005
North Region Office Manager
. Regional HR Advocate over 340 people for a cable and high speed data
company.
. Involved in recruiting, interviewing, safety training, background
checks, drug testing, new hire paperwork processing, offer letter
preparation, employee relations, exit interviews, termination papers,
LOA, reference checks, payroll approvals, I-9 verifications, benefits
and processing worker's compensation paperwork; supervisor of a
receptionist and two A/P clerks.
. Maintained annual merit increases and performance appraisal schedules.
. Responsible for the coordination of new hire on boarding, employee
relations, performance management and paid time off reporting.
. Assisted with P/L review and analysis
. Tracked regional office budget and payroll.
Construction Project Coordinator
. Managed projects for Cable installations in rural areas of Texas and
Oklahoma.
. Handled lump sum pricing projects.
. Interfaced with vendors, contractors and utility companies. Wrote
BOMs, Purchase Requests for vendor materials and construction
contracts. Tracked invoicing and payments for construction contracts
and other purchase orders.
. Tracked contract execution for over 100 projects. Made sure contractor
budgets were not overrun.
EDUCATION AND PROFESSIONAL MEMBERSHIP
Masters of Business Administration, Devry Keller Graduate School of
Management, Irving, TX
Masters of Project Management, Devry Keller Graduate School of Management,
Irving, TX
Certificate in Client Server Technology (SQL, Access, VB, PowerBuilder, and
Oracle programming), Baylor University, Dallas, TX
Bachelor of Science in Mechanical Engineering, Howard University,
Washington, DC
Member of National Black MBA Association