Sales Customer Service

NATALIE GUSMAN

***** *. *******, # ***, *******, TX 77064

832-***-**** ( *************@*****.***

OBJECTIVE

An opportunity to receive a position with a fast growing company that will

allow me to utilize my management and clerical skills with a constant

challenge and the potential for growth and advancement.

SKILLS

Type 30 WPM Inventory

20-line Phone System QuickBooks

Sales Microsoft office 2007

EXPERIENCE

08/08-06/10 Medquip

Houston,Tx

Customer Service

. Answered inbound calls in support of customer needs.

. Reviewed and

. issued audits on account information and processes

. complete on each call to provide professional and informative service.

10/06-03/08 Love Culture, L.L.C.

Houston, TX

ASSISTANT MANAGER

. Created promotional displays in an effort to develop new business and

increase sales and targeted goals.

. Conferred with company officials to develop methods and procedures to

increase sales, expand markets and promote business.

. Keep records of employees work schedules and time cards.

. Planned and prepared work scheduled and assigned employees to

specific duties.

. Prepared sales and inventory reports for management and budget

departments.

12/06-01/07 Rain Soft, Inc.

Houston, TX

SALES REPRESENTATIVE

. Telemarketing.

. Communicated with customers, employees and other individuals to

disseminate or explain information.

. Completed and mailed bills, contracts, policies invoices and checks.

. Computed, recorded and proofread data and other information such as

records and reports.

03/04-10/04 Team Legal

Houston, TX

RECEPTIONIST/FILING CLERK

. Answered telephone and responded to requests, delivered messages and

ran errands.

. Operated office machines, copier, fax, printer and Personal computer.

. Ordered materials, supplies and services and completes records and

reports.

. Reviews files, records and other documents to obtain information to

respond to requests.

. Stuffed envelopes and addressed, stamped, sorted and distributed

mail, packages and other materials.

. Transcribed dictation and composed and typed letters and other

correspondence using a typewriter or a computer.

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