Beth J. Juncal **********@*****.***
**** *. ****** **. *********, CA 92054 858-***-****
Objective
To leverage my knowledge of project management and desire to exceed
customer expectations, in a position where I can contribute to company
success, as well as grow professionally.
Qualification Highlights
. Project Manager with demonstrated team leadership and relationship
building capabilities
. Strong background in Biotechnology, Pharmaceutical and Aesthetic
industries
. Client-facing professional with track record of growing existing business
through excellent customer service
. Proficient with Salesforce.com CRM/SFA, MS Dynamics ERP, MS Excel and MS
PowerPoint
. Results driven and self-motivated with great communication skills and
excellent public speaking abilities
. Adapts quickly to real world dynamic environments, while leading and
developing team members
Professional Experience
360 Vantage, LLC October 2009 - Present
Manager, Client Services, Oceanside, CA
. Manage all aspects of client CRM implementations/enhancements including
requirement gathering, design sessions, functional documentation,
resource allocation, deployment, training and post go-live support
. Develop project plans and ensure execution within schedule and on budget
. Write legal contracts outlining project scope, requirements, level of
effort and pricing
. Increase revenues by building strong relationships with new and existing
clients
. Advise client as to project status and best practices through routine
meetings and documentation
SkinMedica, Inc. April 2006 - October 2009
Sr. Sales Operations Specialist, Carlsbad, CA
. Managed a $1M+ annual budget and maintained successful relationships with
4 industry leading partners
. Acted as primary business owner for implementation and management of
CRM/SFA solution spanning Aesthetics and Dermatology/Pediatric sales
force divisions as well as 5 internal departments and executive
management
. Developed and delivered incentive compensation, market/territory trends
and national contest reports in the CRM/SFA based on Sales, Marketing and
executive team requirements
. Managed fleet, sample accountability (Rx sample distribution) and
corporate compliance programs
. Ensured compliance with all PDMA, state and national laws regarding
interactions with healthcare practitioners
. Led sales force and home office trainings on all sales operations managed
systems and processes
Avalon Capital Group, Inc. (Ted Waitt's Personal Holding Company) March
2003 - April 2006
Investment Administrator, La Jolla, CA
. Worked with a team of three family office executives (COO, CFO, Executive
Director) managing personal assets and investments for the founder of
Gateway, Inc.
. Ensured legal documents and sales contracts were completed thoroughly and
on-time for multi-million dollar real-estate sales and other investment
transactions
. Initiated and maintained financial accounts, investment subscription
documents, and corporate compliance for multiple business entities
. Acted as primary liaison between vendors/consultants/financial
institutions and management
. Distributed monthly and quarterly financial reports
. Managed a fleet of 25+ vehicles and 2 aircrafts (including a Gulfstream
V)
Education
Bachelor of Arts, Journalism California State University, Chico, 1999
Emphasis in Public Relations - Minor in Human Resource Management