Customer Service Manager
Resume:
Tierra S. Taylor Contact
Citizenship : USA ? Date of Birth : 13 July 1987 Tel : 708-***-****
e-mail :
******.********@*****.***
Address
401A SE Brandon Court, Oak Grove MO, 64075
Profile
Objective
Hard working and self-motivated individual seeking an entry level position where
my skills and experience will be an asset to the business while furthering my
knowledge and abilities in the process.
Availability
September 20, 2010
Key Skills
Proficient or familiar with multiple programming languages, and concepts
including:
C++
Visual Basics
Microsoft Word
Microsoft PowerPoint
Java
SAP
Windows
Microsoft Excel
Microsoft Access
Education
2005 to 2010
Bachelor of Science in Economics and Business Administration
Southern Illinois University Edwardsville, Edwardsville, IL
Work Experience
Southern Illinois University Edwardsville
Edwardsville, IL
Student Receptionist
May 2009 to August 2010
Filing
Scheduled appointments and answered phones
Provided quality customer service
Assisted students with registration problems
Created a database using Microsoft Access
Southern Illinois University Edwardsville
Edwardsville, IL
Woodland Hall Desk Manager
August 2007 to December 2009
Delivered quality customer service
Answered phones
Sorted mail; kept record of packages
Enforced safety and security policies
Assisted customers with housing problems
Organized clothing and food drive
Prince & Princess Daycare Center Inc.
Harvey, IL
Teacher Assistant
May 2003 to July 2008
Prepared lesson plans
Assisted teaching lessons
Provided a stable and safe learning environment for children
Maintained sanitized classrooms and bathrooms
Southern Illinois University Edwardsville
Edwardsville, IL
Chick-fil-A Cook
August 2006 to May 2007
Cooked and prepped food
Maintained a clean cooking and serving area
Provided quality customer service
References
Loen Graceson-Martin
Director of Student Services
School of Engineering
Edwardsville, IL 62026
Deborah Alexander
Owner
Prince & Princess Daycare Center
15429 Dixie Highway
Harvey, IL 60426
Contact this candidate