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Customer Service Manager

Location:
Oak Grove, MO, 64075
Posted:
September 22, 2010

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Resume:

Tierra S. Taylor Contact

Citizenship : USA ? Date of Birth : 13 July 1987 Tel : 708-***-****

e-mail :

******.********@*****.***

Address

401A SE Brandon Court, Oak Grove MO, 64075

Profile

Objective

Hard working and self-motivated individual seeking an entry level position where

my skills and experience will be an asset to the business while furthering my

knowledge and abilities in the process.

Availability

September 20, 2010

Key Skills

Proficient or familiar with multiple programming languages, and concepts

including:

C++

Visual Basics

Microsoft Word

Microsoft PowerPoint

Java

SAP

Windows

Microsoft Excel

Microsoft Access

Education

2005 to 2010

Bachelor of Science in Economics and Business Administration

Southern Illinois University Edwardsville, Edwardsville, IL

Work Experience

Southern Illinois University Edwardsville

Edwardsville, IL

Student Receptionist

May 2009 to August 2010

Filing

Scheduled appointments and answered phones

Provided quality customer service

Assisted students with registration problems

Created a database using Microsoft Access

Southern Illinois University Edwardsville

Edwardsville, IL

Woodland Hall Desk Manager

August 2007 to December 2009

Delivered quality customer service

Answered phones

Sorted mail; kept record of packages

Enforced safety and security policies

Assisted customers with housing problems

Organized clothing and food drive

Prince & Princess Daycare Center Inc.

Harvey, IL

Teacher Assistant

May 2003 to July 2008

Prepared lesson plans

Assisted teaching lessons

Provided a stable and safe learning environment for children

Maintained sanitized classrooms and bathrooms

Southern Illinois University Edwardsville

Edwardsville, IL

Chick-fil-A Cook

August 2006 to May 2007

Cooked and prepped food

Maintained a clean cooking and serving area

Provided quality customer service

References

Loen Graceson-Martin

Director of Student Services

School of Engineering

Edwardsville, IL 62026

618-***-****

Deborah Alexander

Owner

Prince & Princess Daycare Center

15429 Dixie Highway

Harvey, IL 60426

708-***-****



Contact this candidate