Customer Service Administrative Assistant
Resume:
Drive 931-***-****
Clarksville, E-mail
Tennessee 37042 saunsiree27@yahoo
.com
D. Saunsiree McNatte
Professional [ 2005-2008 ] YMCA of Middle Tennessee
experience Clarksville, TN
Membership Services/Welcome Center Administrative
Greeter
Provided a positive welcoming environment for
prospective members which also included facility
tours
Processed and entered sensitive information into
Unity Data Entry program
Assisted in registering both children and adults
into YMCA programs
Instructed the Ballet Babes dance classes and
Home-School Gym and Swim Physical Education program
[ 2007-2008 ] Kelly Services Temp
Agency Clarksville, TN
Substitute Teacher and Administrative assistant
Replaced absent teachers in the
Clarksville-Montgomery County school district
Followed lesson plans left by the teachers and
carried out the school day as scheduled
Sign Language interpreted when needed
Assisted in Special Education- Life Skills and
Regular Special education classes
Performed administrative duties if teaching
replacement was not needed
Taught grades K-12, special interest was Middle and
High Schools
Taught and not limited to the following subjects:
All Math, All Sciences, US Government, Social
Studies, All English classes Regular and AP, Band,
and certain Shop classes
[ 2003-2003] Jennie Stuart Medical Center
Hopkinsville, KY
Laboratory Technician Phlebotomist/Student
Clinicals
Collected blood and other laboratory specimens from
pediatric and adult patients for lab testing
Drew blood, did bedside work, as well as learned
how to do lab work on the blood specimens
Collected blood from veins, arteries, and
capillaries beds into blood specimen collection
tube for laboratory analysis or blood transfusion
Blood collection, urine, surgery specimens and
other bodily fluids
[ 2002-2005] Full-Time VA Voc Rehab Clarksville,
TN
Hopkinsville Community College and Austin Peay
State University Full-time Student
[ 2001-2002 ] Convergys Corporation Clarksville,
TN
Customer Service Warranty Exchange Representative
Provided customer service for AT&T wireless
customers
Entered sensitive customer information into a
special data entry program
Processed warranty exchanges for defective wireless
phone
[ 1993-2000 ] US Army Fort Campbell, KY
Operation Room Specialist (Surgical Scrub Tech) and
Aviation Operations Specialist (Base ops)
Completed Basic Training and General Medical
Orientation
Prepared the surgical suite for major and minor
surgeries
Maintained and prepared sterile technique both
before and during surgery
Obtained basic medical skills
Dispatched and maintained secure communication with
Army Aircrafts
Responsible for millions of dollars worth of
government equipment
Maintained and currently have secret clearance
Additional Camper at Camp Neumann and Camp William Penn from
professional age 6-13
activities Counselor and Junior Counselor at Camp William
(1988-1991)
Philadelphia Weed and Seed Project, Drug Education
For Youth Program Volunteer Camp (2008-2010)
Education [ 2004-2010 ] Austin Peay State university
Clarksville, TN
Bachelor's of Science in Health and Human
Performance (Health Care Management Major)
Two classes left to complete degree
[ 2002-2004 ] Hopkinsville Community College
Hopkinsville, KY
Associate Science Nursing Major
[ 1992-1993 ] Millersville University of PA
Millersville, PA
Bachelor's of Science in Respiratory Therapy Major
Total credits completed from three universities 153
credit hours
Languages English (fluent), Spanish
Interests and Coached YMCA Basketball, Clarksville, TN
activities Coached Summer League Parks and Recreation
Baseball, Clarksville, TN
Volunteer Youth Advisor at First Missionary Baptist Church,
experience Clarksville, TN
Dance Ministry Leader and chorographer for First
Missionary Baptist Church, Clarksville, TN
Community Back to School Bash, Clarksville, TN
activities Greenhill Missionary Baptist Church, back to school
youth prom, Clarksville, TN
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