Manager Account
Resume:
Jennifer Egan
*** *** *********, **** ***** Gardens, FL 33418
********@***.***
QUALIFICATIONS SUMMARY
Experienced, results-driven Account Manager / Loan Processor /
Supervisor / Trainer, with proven
expertise in maximizing productivity and expediting on-time
settlement; qualifications include:
( Collection, preparation, verification and analysis of loan
packages and all associated financial documents
( Underwriting and efficient planning/coordination of successful
closings
( Staff training and team building, leadership, motivation
( Account reconciliation
( Workflow and multiple project management
( Responsive customer relations, troubleshooting and accurate
decision-making to ensure compliance,
provide quality service and maintain high-level customer
satisfaction
( Operation of automated systems
PROFESSIONAL EXPERIENCE
NORTH STAR LENDING, Deerfield Beach, FL
3/08 - 8/10
Account Manager
( Perform all functions necessary to manage the pipeline of high-
producing Account Executives,
expedite processing through settlement and maintain strict
compliance with all regulations
* review and clear approval conditions and stipulations,
working closely with Broker
* run scenarios and loans through automated underwriting
engines
* evaluate and maintain quality control standards for all
documentation
FIRST NLC FINANCIAL SERVICES, LLC, Deerfield Beach, FL
11/04 - 1/08
Account Manager / Processor III
( Prepared/analyzed loan packages, verified accuracy and
compliance, and executed full sign-off authority
on the following:
appraisal corrections surveys/titles verification of
deposits/reserves, cash to close
verification of rents disclosures income,
escrow/down payments
hazard/flood insurance contracts verification of
mortgage/payment histories
( Attended Underwriting meetings to maintain thorough understanding
of associated guidelines and establish
a strong, cooperative relationship with staff Underwriters in
expediting approval
( Trained/mentored new employees to facilitate successful
integration and stimulate improved performance
LIBERTY EQUITIES OF AMERICA, Islip Terrace, NY
4/02 - 6/04
Loan Processing Supervisor
( Organized and processed 40+ loan closings per month
(conventional, commercial and subprime) utilizing
LP and DU on-line processing systems
* prepared/compiled documentation, working closely with
appraisers, bank attorneys, title companies,
lenders, underwriters and borrowers
* prepared, verified and submitted loan packages
* maintained strict compliance with all related regulations,
codes and standards
* revised/updated master checklist, responsive to new policies
and protocols
* prepared closing packages and coordinated/scheduled loan
closings
* maintained loan database, tracked loan in pipeline and
monitored/reconciled payments
( Trained, scheduled, supervised and motivated team of 4
processors; reviewed prepared documentation to
ensure adherence to policy/procedure and stimulate improved
performance
EDUCATION
AA Office Administration / Business, Katharine Gibbs School, Melville, NY
6/01
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