Project Manager Engineer

David J. Lee

**** **** ****** **** #**** ( Austin, TX 78703 ( 512-***-**** (

*********@*****.***

Objective: To find a challenging junior project manager/coordinator

position.

Education:

University of California - Berkeley, CA

8/99-5/03 (B.A. in Sociology)

Technical Skills:

Typing Speed: 95 WPM

Platforms: Windows XP/Vista/7, Mac OS X

Computer Skills: Proficiency across PC & Mac platforms, Microsoft

Office Suite (Word, Excel, PowerPoint, Outlook), Adobe

Photoshop, Final Cut Pro, Mac OSX, SQL, Bugzilla, PVCS,

QuickTest Pro

Professional Experience:

8/08-6/10 Highline Data Inc. - Austin, TX

Software QA Engineer

. Created a standardized QA process from the ground up and

lead the QA effort for each project within an agile

software development environment.

. Conducted weekly meetings to communicate QA status with

project team.

. Created test plans and test cases, writing documentation,

proper regression and isolation techniques utilizing core

QA techniques.

. Collaborated effectively with peer engineers and

architects to solve complex problems spanning their

respective areas to deliver end-to-end quality in our

technology and customer experience.

. Acted as liaison between QA and product managers to

resolve issues and escalate appropriately.

4/04-8/08 AT&T Inc. - San Ramon, CA

QA Engineer

. Wrote and executed test cases utilizing a black box /

functional testing approach for Member Profile Systems

(MPS) team.

. Developed test plans, conditions, cases, scenarios and

scripts based on technical requirements.

. Investigated and resolved defects thoroughly in order to

provide detailed descriptions to developers.

. Tested web applications using Java and PeopleSoft CRM.

. Managed and trained new team members to learn testing

methods and technologies.

. Created detailed technical specification documents,

training material and job aids.

. Generated internal and external test data for the testing

team.

7/03-4/04 PeopleSoft Inc. (Oracle) - Pleasanton, CA

Data Management Analyst

. Performed QA testing duties using QTP (QuickTest Program)

to run test scenarios planned by team lead, reported test

case pass/fail status, analyzed defects, opened defect

tickets and retested to ensure resolution. Used data

management procedures on database serving PeopleSoft CRM

software.

. Utilized PeopleSoft CRM to build corporate hierarchies

for multi-national firms based upon knowledge of

corporate, governmental, and educational organizational

entities.

. Analyzed and documented business and organizational

relationships using Hoovers and OneSource Resource Tools.

. Built strong relationships with Customer Care Team and

the Finance Organization.

9/02-6/03 Workstation and MicroComputer Facilities - Berkeley, CA

Desktop Support Specialist

. Managed fourteen on-campus computer facilities to provide

UC Berkeley students and faculty with an operative

network system.

. Responded to user support calls to troubleshoot hardware

and software issues across PC/Mac environments.

. Conducted software training sessions for junior level

support specialists to enhance their knowledge of UNIX,

HTML, JavaScript, Dreamweaver, Flash, Photoshop and all

Microsoft Office applications.

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