Customer Service Medical Assistant
Resume:
Lizet Ponce
**** ** **** *** *********, CA *****
Direct Phone: 562-***-****
E mail: **********@*****.***
Objective
To secure a challenging position with a growth oriented company.
Certificate
Adult CPR/ AED and infant child
HIPAA
Qualifications: Bi Lingual English/Spanish
Administrative Skills Clinical Skills Additional Skills
Bilingual Spanish Vital Signs Communication Skills
Patient Scheduling EKG Organized
Telephone Techniques Injections Hard working
Front Office Skills Snellen Chart Takes Initiative
Customer Service Urinalysis Responsible
Chart Preparation Venipuncture Dependable
First Aid/CPR Punctual
Education
American Career College Anaheim, CA
Diploma: Medical Assistant
Charter Oak High School Glendora, CA
Diploma: High School Diploma
Work Experience Riverside, CA
July 2010 Present
Community Care Rehab
Volunteer
Help organize and set up daily Activity for all the patients.
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Work very closely with all elderly patients to provide them with help and give lots of
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love.
Take patients from and to their destination always ensuring there safety.
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Help set up dinning room daily for patients to enjoy their meal.
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Keep company when patients is in need of individual attention.
Visit rooms to ensure company and happiness is provided to patients.
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Assist the Activity Directors in any other duties that may be assigned to me.
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April/2010 2010
Alcam Medical Supply Riverside, CA
Administrative Assistant
Assisted in Billing Department.
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Answer heavy phone calls.
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Created Spreed sheets to monitor all of the inventory and sales.
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Checked HIPC codes.
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Checked Eligibility on insurance for any patient.
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Worked closely with doctor's offices and Healthcare centers to answer any
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questions about our products.
Arranged daily route for drivers to ensure that Durable Medical Equipment was
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delivered in a timely manner.
Provided all required paper work for deliver of Durable Medical Equipment to driver .
Provided Excellent Customer Sevice.
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160hrs Externship November 2008 – December 2008
Cherry Medical Group Long Beach, CA
Medical Assistant
• Customer Service
• Room Preparation
• Roomed Patients
• Took Patient Vitals
• Took Patient Chief Complaints
• Injections
• Charting
• Assisting with Pulling Files
• Assisted Doctors
2006 2007 Payday Payroll Service Orange, CA
Payroll Specialist/Data Entry/Receptionist
Responsible for about 100 Payroll Clients
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Trained Clients on PC connection and also on our internet products.
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Customer Service 100 % of time.
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Actively involved in daily Tax preparation, data entry and reception area.
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Lizet Ponce 2
2005 2006 Certified Fabricator, Inc. Buena Park, CA
Data Entry/Shipping Receiving
Responsible for material functions (Inventory, Shipping and Receiving)
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Actively involved with arranging schedules for the drivers in a daily base.
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Work Directly with Accounting Executives, solving problems to insure invoice
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accuracy.
Work closely with the purchasing department to ensure on time delivery.
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Also maintained Graphs to ensure accuracy of our products.
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2002 2005 Bank of America Long Beach/Stockton, CA
Merchant Teller
Identified and pursued Business Opportunities.
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Implemented and maintained opening and closing procedures.
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Knowledge in foreign currency exchange.
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Responsible for servicing and processing automated teller machines.
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Work directly with customers processing business and personal transactions.
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1999 – 2002 Downey Motorcars Downey, CA
Executive Assistant
References available upon request
Contact this candidate