Customer Service High School
Resume:
Jeff Chumley
Keavy, KY *****
Job Objective
To obtain a position in management which allows me to utilize my strong
leadership skills and demonstrate my exceptional customer service and
"people" skills.
Summary of Qualifications and Skills
I adapt easily to new concepts and responsibilities. I am self-motivated,
reliable, detail-oriented, and have excellent communication skills. I am
trained in Kaizen implementation skills, which deals with continuous
improvement. I have the ability to function both independently and as a
team member. I have experience in training new hires. I have completed
Team Leader Career Advancement Courses; which involved courses in time
management, producing various reports, blueprint reading, and gauging. As
a former small business owner I have a wealth of experiences including
working with customers to provide 100% satisfaction.
Work Experience
March 1999 - June 2009- Aisin Automotive Casting, LLC.
Positions held- Production Engineering Technician, Gravity Cast Team Leader
Duties- Acquired knowledge of the various parts of the piston manufacturing
process. Insured pistons were manufactured to specifications.
Continuously problem solved to determine sources of part defects.
Adjusted or repaired machinery to correct part problems. Trained team
members in the piston inspection process and adjustment/repair of
machinery. Practiced verbal praise and critiquing of team members' job
performance. Communicated with both Quality and Machining Departments
regarding piston defects. Oversaw continuous improvement in the piston
manufacturing process.
April 2005-November 2008- On-Target Communications (2 Nextel franchise
stores)
Position held- Owner/Operator
Duties- Hired, evaluated, and supervised customer service representatives.
Maintained financial records. Handled purchasing of accessories and stock
for the stores. Oversaw advertising campaigns. Worked in sales and
Customer Service.
Education
August 2009- Present- Somerset Community College. Completed many general
education courses.
August 1990- May 1994- South Laurel High School. Earned diploma.
References
References can be given upon request.
Contact this candidate