Customer Service Manager

Location:

Posted:

September 09, 2010

Shawnon Corprew

Chesapeake, VA 23322

*******.*******@*******.***

Objective: To advance my customer service experience in a position that

will highlight my professionalism and interpersonal skills.

Experience: June 2007-present Tropical Smoothie Caf

Chesapeake, VA

. Promoted to Shift Manager after two summers

. Increased speed of service

. Addressed customer complaints and concerns respectfully

July 2009-September 2009 Attucks Theatre

Norfolk, VA

. Served as a Mid-Atlantic Black Film Festival liaison

. Assisted the director and coordinator of the festival

. Gained experience in Microsoft Office 2007 Excel and

Publisher

Education: 2006-2010 Hampton University

Hampton, VA

. Received a Bachelor of Arts in English

. Obtained a 3.2 GPA (graduated with honors)

. Enrolled in Communications classes and a Personal Finance

class

. Extracurricular activities include Peer Counseling, the

Hampton Script, Saracen Literary Journal, and Calliope

Literary and Film Society

2002-2006 Hickory High School

Chesapeake, VA

. Received an advanced diploma

. Obtained a 3.98 diploma (graduated with honors)

. Enrolled in two Advanced Placement English courses as well

as one Advanced Placement Spanish after taking five years

of Spanish

. Extracurricular activities include National Honors

Society, National Spanish Honors Society, Bird's Eye View

Literary Magazine, Color Guard, and Chamber Orchestra