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Customer Service Data Entry

Location:
Fairfield, CA, 94533
Posted:
September 22, 2010

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Resume:

[Phone number]•[E-mail address]

[Your Name]

Brenda Mandeville

*** ****** **., *********, **, 94533

707-***-****, *****************@*****.***

Professional Summary

To obtain a career with a stable company that will utilize my education and skills, while being a supportive member of your

team.

Experience

Partnership Health Plan of California 06/09-12/09

Medical Coder/Clerical

Coded medical records from ICD-9 book.

Sorted medical records, filed records, and scanned records.

Documented received, review and finance dates into excel spreadsheet and process invoices to be submitted to the

Finance Department.

BT Storage, Inc. 01/08-5/08

Data Entry Clerk

Supervised and trained employees

Maintained an accurate inventory of files and boxes. Process transmittal and daily operations for incoming

accounts.

Inputted information using AS400 software.

Company Name 10/06-0607

Receptionist

Answered multiple phone lines.

Scheduled clients appointments

Faxed, copied and filing.

Pro-Tech/BT Storage, Inc. 02/99-11/06

Data Entry Clerk/Customer Service Rep.

Organized and maintained customers files.

Data Entry using AS400 software, answered multiple phone lines.

Processed word orders, filing and packaging of documents Via UPS/FEDEX.

Education

High-Tech Institute: Medical Billing and Coding Program 10/08-07/09

Billing and Coding Skills:

Professional coding practices: CPT-4, ICD-9, HCPCS

Certificate of Completion: HIPAA and OSHA

Knowledge of insurance carriers including HMO’s, PPO’s managed

care and government programs.

Appointment scheduling, insurance authorization and pre-

certification, verifying patient eligibility, data entry, collection and

Medical terminology.

Computer Skills:

Medisoft, Medical Manager, MS Word, Excel

Typing 40 wpm



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