Customer Service Assistant

Location:

Posted:

September 22, 2010

KYARA S. JOHNSON

Plainfield, NJ 07062

***********@*******.***

EXPERIENCE:

Securitas Security Officer

• Receptionist responsibilities such as: answering/transferring calls, entering data into the

computer, daily interaction with clients/employees

• Access control: enforce restrictions on the premises to employees who were terminated

• File and complete the necessary paperwork to distribute temporary badges to employees

who misplace their badges

• View cameras to ensure that the facility and parking lots are safe

07/2006- 07/2007 The Sports Authority Piscataway, NJ

Sales Associate

• Ensured high quality customer service to all perspective clients

• Stocked the showroom floor with merchandise

• Responsible for preparing my department for the day before scheduled opening time

09/2006- 05/2007 Rutgers University School of Criminal Justice Newark, NJ

Student Assistant to the Dean

• General office/ clerical responsibilities

• Worked on special projects for the Dean as well as his assistant

• Answered high volume of phone calls on a daily basis

09/2005- 05/2006 Rutgers University Academic Foundations Newark, NJ

Student Assistant

• General office/ clerical responsibilities

• Distributed confidential mail to staff

EDUCATION:

09/2005- 05/2010 Rutgers, The State University of New Jersey Newark, NJ

• Achieved a Bachelor of Science in Criminal Justice

SKILLS:

• SORA Licensed - Certified as a Security Officer in the State of New Jersey

• Proficient in: Microsoft Word, Excel, and PowerPoint.

• Excellent interpersonal skills, clerical, and customer service skills

References furnished upon request.